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October 2024 by Jason Clifton
Tessa Moore was great! Friendly, great service and awesome rate. Thanks.
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September 2024 by Ki Sconiers
Great Experience!!! Very satisfied with my agent Tessa Moore!
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September 2024 by Tristin Graham
They decided to raise my monthly rate by 2/3 of my regular payment (over $200) with no accidents or tickets. Only explanation was "inflation". Do not recommend.
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September 2024 by Amy Jones
Customer service call center is a joke everyone of them are the rudest and ghetto representatives I have ever ran across when you call. It is always something with your bill they quote one price and every month it goes up with no one one the phone can explain their only answer is do you want to pay or naw?? I am starting to think that's in all the agents script because everyone says this.
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April 2024 by Shannon Donnell
Mary is the kindest agent that I’ve had the pleasure of getting a quote from. She was patient, and went out of her way to give me the best possible policy.
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April 2024 by Aleacia Fleming
Mary was amazing. She found a policy that was well in my budget. She was very professional and friendly at the same time.
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March 2024 by Keyonce' Furlow
Ms.Mary Jordan has done an amazing job at helping me get auto insurance after so many problems with others. 10/10 highly recommended!!
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March 2024 by Reginald Drakeford
First and foremost, these are the most rudest,unprofessional,lying,people I’ve ever had to deal with. My policy went up from 62 dollars to 97 dollars without an incident. Just because I told them I didn’t want them automatically taking my payment out every month. I told them I didn’t agree to that and she said you had 14 days to change it. Why would you enroll me in autopay without my consent? They really need to be investigated they are conniving and act as if you are wrong for asking questions about YOUR money! How crazy is that. They don’t deserve no stars, when you finally reach someone on the phone after you wait 15 to twenty minutes, they act as if you are interrupting them! They sent me an email 2 days after I paid my bill saying, if you don’t make a payment by this date your insurance policy will be canceled! Can you believe this Crap! I was told this is the company policy, No wonder they act the way they do, the company is corrupt. Think very hard before you get this insurance and view your policy thoroughly, don’t let them fast talk you, clarify what you want before you get off the phone. This is the closest thing to a scam that I’ve seen.
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January 2024 by Tiffany L
Everything was great except it wouldn't let me pay online and when you go in the store it's a $30 upcharge. Otherwise it was good
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December 2023 by Shane Parsons
Closed when it said open. I took my money somewhere else
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November 2023 by Ashleigh Williamson
Literally the worst service I’ve ever had. They still haven’t refunded my money after canceling and it’s been a month and a half.
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November 2023 by Brandon Bailey (B Bailey)
Stopped by offer the homeless guys out front some clean syringes and pie
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November 2023 by WayneWeezy EAKES
Tina Harris was the Best helped me tremendously thank u Tina!!!
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November 2023 by Beth Matthew
Only insurance place I trust & go to. Shoutout to Mary Jordan for everything.
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November 2023 by Felicia Waybright
I always use this company, yet they aren’t that cheap it is convenient.
