-
June 2023 by Sara L.
It is with great concern that I write this review of Walgreens Pharmacy Heuytown. I must warn the public that this pharmacy is going down a dangerous path and may end up killing someone. The leadership in this pharmacy is uncaring and unprofessional. They are breeding and leading their employees to a very unfortunate end. Despite my belief in giving people grace, I have attempted to use this pharmacy more than once, with disappointing results. I can no longer in good conscience patronize this establishment and will be reporting it to the corporate office as soon as I post this review. I urge anyone who values their health and well-being to steer clear of this pharmacy. The negative experiences I have had here have left me with no choice but to give it a negative review. It is my hope that the leadership of this pharmacy will take swift action to address the issues that are clearly present within its walls. Until then, I implore the public to seek out other options for their pharmaceutical needs.
-
January 2022 by Jeremy E.
Pharmacy was to close at 9pm. Inside pharmacy was closed at 7:30 and only drive through open. In 30 minutes moved up only 1 car length with no signs of having movement anytime soon. Currently drive through is wrapped all the way around the bld.
-
April 2020 by Keeshia L.
I use this pharmacy because it's close to my home. Sadly, the last month has been hell. They have not filled a medication that I need for my heart and they are not helpful in finding it. I have been filling this prescription here for a year, so I'm not sure where the break down has occurred. When I called the pharmacy tech was rude and hung up in my face. When I visited in person, the best they could offer was that I drive an hour away to get it myself. I am appalled at the poor customer service provided here. I was eventually able to get it sent to a none Walgreens pharmacy. I am thoroughly disappointed.
-
March 2020 by Mark N.
I had a prescription called into this pharmacy and I knew that, because this is a piece of specialized equipment, this would take some time to fill. After waiting two weeks, I called the store and spoke with some unknown employee who wanted nothing more than to get my social security number. I asked why he wanted that and was told that my insurance was based on it. I told him no, I would not give him that number and for him to just tell me if my prescription was in the system. He did not look, but said that it was. The next day I went to the store to speake with a pharmacist. The first was going to check for me, but got called to the phone. Another pharmacist told me to "go get in lime to see." I was about to tell her what I thought, but the first came back and took care to explain what was happening. Walgreens is the only pharmacy that can provide this piece of equipment, or I would have simply gone elsewhere.
-
February 2020 by Peter D.
Slow and inefficient pharmacy. No one moves with any urgency. You need a good 30 minutes to pick up a prescription.
-
August 2019 by Lori C.
Other than pharmacy items, they stock items from make to clothing. This is a great place to go if you need a last minute gift.
-
December 2018 by Janet K.
This drug store is 100% better than the one next to BK that's across the street. The staff is polite, helpful, honest and treat customers with respect. I had a cashier search to see if I had points that could be used towards my purchase. I didn't have anyone in line behind me so I asked her to search. The lady didn't sigh, roll her eyes or show any negative emotions. As a matter of facts she was completely outstanding in every way that day and every other time I have been there. She once excused herself to run and assist a old lady that was having problems using her motorized wheelchair and didn't have her purse securely close. She apologized upon her return and even apologized for not seeking permission to do so before leaving her post. Of course I didn't care but a j*** that walked up while she was away was loudly mumbling under his breath. I stepped aside and allowed him to get his 12 pack in front of me. She ignored his demeanor and keep a smile on her face. If only there were more like her. I hope they know what a gem she it.
-
August 2018 by Kayla J.
Short staffed in the pharmacy. The lines may be short but there is plenty of sidebar conversation to slow everything drastically. Tons of bickering among employees.
