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February 2024 by Bobby Humphryes
Grocery shelves are out of stock for a lot of items most of the time!
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February 2024 by Desiree Eberhart
My pickup experience was not good. I was charged for two items that I didn’t receive and received an open item I didn’t even order, that’s not it, then I had an item that was leaking all in the bag! Very disappointed and will just shop myself from now on! If I could give 0 stars I would.
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January 2024 by Daniel M.
Terrible service, these people who are charging (not the self checkout) told me to scan my own items, everyday this Walmart is getting worse. I've been going here for a long time. And she got mad for no reason
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January 2024 by Reba S.
This is the second time i have placed my order, the first time the lady left part of my order, but took my TP back to the store. After back and forth, they told me the order was "stuck" and canceled the order. So I placed another order (12 roll of TP), delivery for the next day. The next day around 1, I call the 1 800 number (no one answers at the store). I was told it should be delivered by 3:30, 4:15 I called back and was told the driver couldn't fit it in her car and didn't know when another driver was available. So, the canceled again. I never got a message saying the order was cancelled or my money was refunded. So once again I called back around 5. I was told then the order was not cancelled, and it should be here by 10 tonight. Still get no answer and the pickup dept. Someone did answer the front desk, so I ask for a manger. No one never answered. AND i am still waiting on Brandon ( a manger from the 1 800 line) to call me back ( its been 2 days)
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December 2023 by Sugar Williams
Great place I love this young lady Name PEA . New with great customer service ??
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November 2023 by Josephinetta “JOSIE” Dailey Jordan
The store is always out of items. If you have a delivery order they always either don't have drivers or they deliver to the wrong address or deliver wrong orders. If you have a pick up order they never answer the phone and you wait for over a hour for your order. This store needs to be shut down for the poor customer service . If you do a order of let's just say 100 item most of the time they only have like 10 to 20 of the items. This store has so many complaints its ridiculous and the issues still never get resolved. What's the whole point of having walmart plus when you constantly go through hell with getting your orders I'm so over this store to the point I think I'm gonna just take my business somewhere else they always say you are a valued customer but if this what valued customers get treated like I prefer not to be one. Take heed to warning run do not waste your time or money at this store.
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November 2023 by Alex White
I called to order a birthday cake and no one ever picked up the phone. I kept getting the operator. I asked for the store manager and she said that the store manager wasn't there. I would give no stars if I could. This is TERRIBLE!! They should close this store.
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October 2023 by Robert White
I don't like the self checkout.Walmart gives no customer percs like coupons, most of the products with on sale signs are NOT really deals.And if you're looking for something in a certain brand, GOOD LUCK just pick an alternate item.All WALMART'S are terrible.
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October 2023 by Latonya Ward
Five stars!!! I finally received exceptional assistance at Walmart after years of searching. The employee went above and beyond to guide me to the item I needed. Shout-out to the helpful young gentleman, his name tag read “Cue”.
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October 2023 by beardenjim
I always visit this location fairly early in the morning so my review is based on that. But generally it's clean and organized. I get tired of having to show a receipt at the door when I had to check myself out. One young black lady almost ran into me with her large order picker cart then yelled at me to move! So yeah it's like every other Walmart, lol
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October 2023 by Judy Latham
I drove out to the Walmart on Red Farmer Rd in Hueytown for my daughter's pick up order. Had to be there by 4pm. I was coming from Columbiana, but I was praying that I didn't arrive late! The freeway was a parking lot. ....... Believe it or not, I just made the cut off time. I was surprised when I had to wait so long on the order. Employee loading groceries was friendly. I didn't go inside the store. The outside area was clean and no trash on ground around the pickup area. Area was marked well and easy to find. I later talked to my daughter. She had to call someone about NOT getting all of her order.
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October 2023 by Amber South
It's so frustrating when you order a birthday cake for your son and go to pick it up and they canceled your cake and didn't even let you know..*Updated* went in there tonight to buy a phone charger and an Xbox controller and was told that electronics was closed until 9am tomorrow morning... So much better service, OMG!
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August 2023 by Shinnise Gulley
Used the delivery option for my disabled mom. I paid an extra 18 bucks for express delivery she only had 4 items.Chips, ice cream,candy,soda my home delivery was set for 6:30 p.m they some how got delayed!!!! And reached out about 7:15 stating they were 10 minutes out only to TURN BACK TO THE STORE AND CANCEL MY ORDER… I am pissed. I paid for express fee and gave a tip. Now I am chatting with a virtual customer service with no delivery time STILL.
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July 2023 by Catie White
Do not and I repeat DO NOT do a curbside pickup unless you want to hate your life. This is the second time that they have taken over an hour to bring me my stuff. Waited almost 2 hours this time over 3.5 the first time and now I probably won’t get my money back for 13 days because we couldnt wait anymore and had to cancel the order.
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July 2023 by Ashlie
Placed a pickup order and after receiving the notification that my order was ready and arriving within the pickup time frame, still waited over 4 hours for the order before finally cancelling. Went inside to buy just a few pizzas to cover supper since it was already going on 9:30pm and I was not in the mood to spend another hour trying to fully grocery shop.