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February 2024 by M Brown-Bennett
Fast, convenient and easy. This is my go to store for all my shipping and packaging needs. The staff is always friendly with great customer service.
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December 2023 by Marcie S
The employees are always courteous, respectful & helpful even when they are really busy which is usually the case for this location. Even when there has been a line of others in front of me I've never had to wait very long to be helped.
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December 2023 by Rod Cooper
Customer service is very appreciated and Shakira(store 6511) was very pleasant
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November 2023 by Nisha B K.
This UPS location was very professional and attentive to my unique request. They were friendly and customer focus.
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November 2023 by Jennifer Vines
Wonderful, helpful staff every time I visit. Last week a lovely lady named Te-Te (unsure of spelling) assisted me during some Amazon returns. I had several ones and it took some time to look up all the QR codes. She was very patient and helpful. It was busy that day and all the employees moved everyone thru quickly with a smile. I would highly recommend this place based on the wonderful staff.Jenn Vines
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September 2023 by rhonda jenkins
The owner/manager helped me today and was wonderful. Thank you so much for letting me use your computer to print the cover sheet I needed. The store was busy and she and the other employee's were just as pleasant to everyone. Highly recommend. I didn't even know she was the owner until I asked as I was leaving. Very pleasant experience. Thank you so much!!!Rhonda
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September 2023 by T Lyght
Professional and efficient customer service. This location has a standard. Always pleased when I come here. Thanks for the good R and B too?
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September 2023 by Carla
I receive a warm greeting and excellent customer service every time I visit the ups store!!! They are very efficient!! I HIGHLY RECOMMEND THIS STORE !!!
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September 2023 by Mark Berkowitz
Belinda was friendly, funny, professional and a breath of fresh air in this day and age, when great service is hard to find.
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September 2023 by Rhonda Hamm
Took in eleven item for return. Appreciate the pleasant and professional attitude and expertise in getting me I. And out quickly with no worries
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July 2023 by A. Loving
I've had pretty good experiences at this store but today was a little off. I came in to fax some paperwork and the guy assisting me was very sweet. At some point the Owner came from the back to help some customers. When my fax was complete the young man told me she would assist me once she was done with another customer. I am standing close to her register waiting and she completely looks over me and tells another customer who is standing at another register that has an employee standing there waiting to to help her that she would take care of her. I'm like I literally was next and standing right next to her register. This left a very sour taste in my mouth. I could have went to the library and paid less but I was trying to support this location because of my past experiences. Needless to say I will not be returning....
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June 2023 by Caitlin K.
I have been going there in Hueytown since it was open, Mrs. Lyons and her staff are A1 . very friendly and so helpful. I love the fact they its close to my home and easy to ship back my amazon packages. I Love them all it seems like a great place to work. My name is Linda Fitts
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March 2023 by Dreams Popup
Absolutely pleasant location to do business. The young people are so helpful which leads me to believe they are being lead by a great manager. I’ve been coming to this location for 4 years and have received nothing but excellent service. Thank you
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February 2023 by EJ Foster
Always great with customer service, I always have great interactions with the employees and they have an attitude of wanting to help you in any situation. The owner is amazing.
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January 2023 by Robin Brannon
The staff at UPS Store was outstanding. They went above the call of duty to help me with my issue. Outstanding customer service. I thank the three of you all so very much. Outstanding job!
