-
February 2024 by Spider
I have used pep boys for over 11 years multiple vehicles I think they're fantastic and if I do ever have a problem they resolve it.I've always dealt with the store on academy drive and hueytown. And district manager Ricca is awesome
-
February 2024 by Erroll D “Donkor” Woodward
Today at Pep Boys Hueytown AL I received Top Of The Line service.Totally professional in everyday.My problem was solved and the cost very economical for the type of work performed.. One Happy first time customer Thanks to Blake and Joel
-
January 2024 by Michael Pickens
It was a Sunday and it was very cold but that didn’t stop Josh and his team from providing great customer service. I’m not sure what I would have done without their help. Good guys that do good work. I’ll definitely be back when the time comes for new tires or service.
-
January 2024 by Eric Calhoun
Great customer service
-
January 2024 by morris waldrop
Great mechanic
-
January 2024 by Thomas Varner
Service was quick and a pleasant experience. Only downside is they didn't have Pennzoil Ultra Platinum Synthetic. I did speak to the manager to see if they can get it for future oil changes and she said she would make some calls and see what she can find out. Overall, very pleased. They were even very complimentary on my Challenger!
-
December 2023 by Maintenanceman23
Great service
-
December 2023 by Kyle Guy
The customer service was excellent, although my wait time was longer than expected.
-
December 2023 by Stephanie Smith
Pep boys has always taken good care of our auto needs. We would gladly recommend them to anyone.
-
November 2023 by DEBRA Johnson
I love the customer service and the work performed on my vehicle. I will recommend others for great service.
-
November 2023 by Shakeyta Toney
Mr. Josh was absolutely amazing. He meticulously explained every detail of what they were doing to my vehicle and made sure to keep me updated daily until it was completed. His professionalism was exceptional, and if I had the opportunity, I would give him a perfect score of 10 or higher. Thank you, Mr. Josh.
-
November 2023 by Terrance Darling
Customer service was great from Josh and Terry. Terry fixed my issues and I even bought some tires. Congratulations Terry on your upcoming retirement.
-
October 2023 by Kaylee Kirkland
I was told $800 for a tune up on a car that doesn’t even have 60,000 miles yet. I agreed because I had a road trip coming up. Two days later my check engine light is back on. I take it back in and they say it’s now my fuel line. They also will not provide me any error code details and charged me $100 to plug my car in when the PepBoys survey said it was supposed to be free….
-
September 2023 by LyTonja Levert
Great job. from beginning to end. front desk advised me of my tire and reminded me of my road hazard that saved me over $200. The tech did his job great this time. normally i have to bring my car back in for them to correctly balance, but this time the tech did it correctly the first time. my car drives like I'm on air
-
September 2023 by Laconia Byron
Love this place. But, I don't stand behind all of them. The only one I truly deal with is the one on Allison-Bonnet.I've been to others, and people make the company.This one, I truly feel comfortable in trusting my car with them. The service is spectacular. They are polite and genuinely couteous.They also have a few eye candy mechanics....ijs.???. I wasn't looking or anything.
