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January 2023 by John R.
Without a doubt the most unprofessional company I have dealt with in my entire adult life.
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April 2021 by Barbara C.
On today 4/12/2021 I went to CVS Drive thur window to get a new prescription filled the guy repeating what the so called pharmacist was telling stating that my insurance would only covers two pills although my doctor had wrote it for 3 pills. He said I could get 2 and then come back tomorrow and let them run it for the one pill left on the prescription. I said well I will just pay for the one because I didn't want to come back. He said I couldn't do that so I said I will just pay of all 3 and the come back next week and have my insurance ran. He told me I wouldn't be getting a refund. I told him he can't tell me when I have my insurance ran that's my choice. This boy not man but boy told me that he wasn't going to fill it at all. I told him I'm not moving until he fill it or call the police and he called the police. I will never buy ANYTHING from any CVS This was so wrong he had no reason to refuse me service!!! These are not those days We deserve respect and good customer service. Our money is green too!!!!! Just racist mad because he couldn't think for me!!! This is NOT the end trust me
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March 2021 by Scott P.
On 3-16-2021, at approximately 8:25pm I began calling CVS in Hueytown Alabama because one of my blood pressure medications had been destroyed (last 3 pills) and I needed to refill. Three times the automated service did not recognize my Rx number and three times the pharmacy cut me off before I got someone on the phone. Finally I call the store and ask to speak to a manager. The night shift leader tried to connect me to the pharmacy but could not. She came back and said there was a phone issue. She said I could call in the morning. I explained my situation and she said there was nothing she could do, she then said the pharmacist was too busy to come to the phone. I was angry because she did not care to try and help. She even asked, what do you want me to do? I told her that I would write my info down and take it to the pharmacy. It is frightening that I have depended on CVS for years to get the medicine to keep me alive. They do not care
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March 2021 by Cynthia McCain
The Beautiful Head Tech is so helpful and knowledgeable
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December 2020 by Cassie Jean Davis
I know that alot of people fuss about the CVS in Hueytown but let me tell you the new pharmacist Jacob. And his staff Monica and Daphne are doing a great job.
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August 2020 by Edwin Horton
CVS is extremely slow to get a prescription filled in person. Even though you stand there waiting, they’re going to fill 25 phone in’s before they fill yours.