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February 2024 by Diona Arnold
My car caught a flat tire on Montgomery hwy at McDonald’s tonight. Mr. Lopez save the night. He was very professional, on time, and loaded my car quickly. He even gave me a courtesy call letting me know he drop my vehicle off safely without any issues. I would most definitely recommend.
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February 2024 by Quintez Smith
Mr. Lopez was my tow guy tonight and he was Awesome ! Great guy and great service!
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February 2024 by jim scott
Not a fan
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January 2024 by Yousef Khalidi
The oldest tow truck I’ve ever seen. I’m suprised it passed inspection. Driver didn’t know how to put my truck into neutral w the battery dead so he pulled up a YouTube video as I waiting in 20 degree weather after waiting 2 hours for his arrival. Finally, when we got it on the truck, he had to go into the gas station to use the bathroom. He knew I’d been waiting in the cold for now 2.5 hours.
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January 2024 by Pamela Hankins
I was robed with no gun . All of the help looks like addicts . Every valuable item in my car was stolen . Then they have the nerve to have a sign on the wall saying they are not responsible for theft . Which basically gives them a ok to let the help steal our things . Me and my child things were stole . All the things I work hard to get. They will get their karma
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January 2024 by WarriorKyle
I would give them a zero if I could. My experience is consistent with many of the other reviews… I was stranded after the police graciously helped me off the road in a busy intersection. I waited well over 2.5 hours and the updates provided to my insurance company were 15 min, 35 min, etc… I am recommending to my insurance company that they drop them.
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January 2024 by Dr. L. Thomas
Maybe a towing experience would be better, judge for yourself. I had a flat and requested assistance through AAA. The tech came and could not get the hub cap off to change the tire. Left me with no options because there was no air compressor to fill the tire to get to a shop and no discussion about towing it. He told me that maybe a tire shop could help. I called in to express my grievances. A gentleman chimed in and told me that I needed to call back and request a tow because that's how he got paid. I told him my grievances and said a truck was there and we could have handled that on the spot. I inquired about air and he said no tow truck provides that service. I told him I have received those services in the past from other companies and he clarified and said , they didn't. I literally drove on a flat to a tire shop and watched the man pull off the hub cap with his bare hands, not tools and change the tire. The customer service was not good. I would not recommend this company.
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January 2024 by Daija Clay
They are HORRIBLE!! I hope y’all go out of business like seriously. It’s 11pm they have been lying to me since 6pm saying they were on the way. The lady keeps lying like they’re coming when it has been 4 hours!!! One minute he loading the bed or whatever she said, then the next minute he’s with a customer, then the last lie was he was leaving the building and on the way. Checked his location 30 minutes late, he ain’t moved not one bit!! What’s the next lie gone be, he in the hospital with his wife having his firstborn?? This is the kicker, they wanna mark the work as completed so they can get paid without them even coming , so they’re a scam also! Just simply say y’all not coming!! I wish I could give 0 stars. My whole day (which is Christmas Eve) is gone cuz stupid mfs wanna lie!!! I hope yall business fails and y’all go bankrupt
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November 2023 by Rasheal Hunter
10/10 Experience! Serviceman Youngblood was very professional and quick with his service!! He arrived on time and made sure to communicate with me before his arrival. Youngblood was very personable with an amazing attitude!! Would recommend him and Classic Towing to everyone!Service: Tire change
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October 2023 by Tony Mauro
Highly unethical and borderline criminal. This company was dispatched by my insurance provider for roadside tow. When the receiving repair center couldn’t accept the car due to it being a foreign make/model, they chose to impound my car and hold it for ransom for $415. Per their agreement with the insurance carrier, they are to call dispatch back to find an alternative repair center. They eventually gauged my Insurance carrier for the $415 plus an overnight fee. Carrier is now removing them from their network of approved towing facilities. Plenty of other ethical tow companies from which to choose. Avoid this one, period.
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October 2023 by David Horton
I asked for a truck with hooks which would have been more useful. They sent a roll on tow truck. It did have hooks on the very back which were difficult to use. The driver was friendly and worked hard to get my truck home. He earned his money and got it done. Just wish the dispatcher had listened to me to start with and things would have gone a lot quicker.
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September 2023 by Tom Brown
It did take a little bit of time before the tow truck arrived to pick up my vehicle but that was really expected, the tow truck driver was very professional great job in bringing in the vehicle.Seemed like he had a lot of knowledge about vehicles and actually try to help me diagnose what went wrong with the vehicle which was really a benefit.The towing charge was a little bit on the high side for the short trip that it had to be towed but again I know they have their specifications and it's not unusual this day and time.
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September 2023 by Elizabeth Davis
I had the unfortunate having my car towed to ClassicTowing. I have to say that was the only misfortune. When I was able to call and check on getting my car, I was greeted with helpful, knowledgeable, and friendly staff and drivers. They assisted me in every way possible, making my experience at their shop much more than bearable. It was pleasant. The prices are comparable and could be described as low. I am very pleased with this business, glad it is in our town, not somewhere else. Thank you, classic towing, for making a bad situation better.
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September 2023 by Bre Austin
Young blood with the dreads was very helpful. He went out of his way n took extra time out of his day to make sure me and my family got back on the road also taught us something new about our car we recently purchased a couple weeks ago. Keep him on the team great customer service for the winServices: Car towing
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September 2023 by alesia logan
I am so happy with my service this is the 2nd time I've used them today my driver was Justin he has a great personality and so does the dispatcher they really took care of me making and bad situation a little better I highly recommend Classic Towing
