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February 2024 by Mark L.
Horrible delivery service, horrible customer service and attitude. Who wants groceries delivered that smell like cigarette smoke? No one. Who wants groceries delivered that are melted? No one. Who wants groceries that are smashed up and damaged? No one. Typical Walmart service.
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January 2024 by Lauren R.
I made an order for pick-up. I let them know I arrived, and waited for 25 minutes. I finally called the store- no answer. I went inside to customer service and is closed. I ask for help from an employee, and they were dismissive, and pointed me to customer pick-up, and the area is empty. I ask someone for the manager. The manager had a terrible attitude, and refused to speak to me. They finally found the attendant for customer pick up, and they accused me of only just arriving and tried to give me some one else's order. I finally receive my correct order... when I get home, the eggs in my order were missing an egg from the carton. Terrible service
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January 2024 by C RT-TIM
Walmart pharmacy on Lorna rd is so/so. One day you might get a super nice person the next day you might get a really grumpy person. I had a stroke at 42 years old. I am now 50 so I I take multiple prescriptions. One is my blood thinner which is very important and I must take it every single day or I could die - literally. I have been taking this medication for eight years and using the Walmart Pharmacy for about six years. several months ago I quit my job to renovate my home and was without Health Insurance for a small period of time. The Eliquis( blood thinner) is $500 a month without insurance or $50 a month with Health Insurance which is crazy because it’s something that I must take to stay alive . The pharmacist know me at Walmart . They know I’m not a drug seeker that I’m merely just taking a blood thinner and a blood pressure and fluid pills etc.. I needed a few days of my blood thinner until I could get to the doctor to get my prescription renewed but they refused. I asked them what I was supposed to do ?? just die? Their response was I don’t know what to tell you . How can someone be a pharmacist and not help someone out who just needs a blood thinner? What is this world coming to? I use the Walmart Pharmacy because it is close to my home and it has a drive-through which is next to a Zaxby’s . This aspect isn’t bad when you’re hungry and need your pills . ha ha ha I’m sure there are lots of other pharmacies around town that I could switch to And yes, this is my fault that I keep returning to the same place but old habits die hard! It’s up to you if you use Walmart for groceries and RXs or you go somewhere else like Publix which is 10 times as much!!
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June 2023 by Alyssa Noelle F.
I never leave reviews on things but this has got to be the absolute worst store i've ever been to in my entire life. Went to purchase some screen protectors for my new phone and bought not one, but TWO EMPTY BOXES. Paid $20 for two empty boxes that I cannot return since I am no where near hoover. Staff is not friendly either.
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February 2023 by J C.
I would give the store a zero if I could - This Walmart has gone from bad to worse- You would think the night crew (11/31/3023) came from a war zone, ready to fight customers!!!! They would not honor a price (per lb vs per unit for lemons that was displayed). One of the ladies, Annie who was called by the trainee supervisor, rudely gave me the hand and exclaimed that she was not going to ("Finna") argue with me and walked away- the other lady, stood in my way as if she was looking for me to touch her so she could fight me! God knows I would not stoop so low! The only decent individual was the trainee supervisor, Hitush- Not sure how he is going to survive this zoo! These ladies need to be reprimanded if Walmart is serious about customer service!
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January 2023 by Darius R.
This is store is usually convenient and usually have everything I need. From last min groceries to pickup, usually don't have an issue. Today that changed, either they gave someone my order or they just marked it as picked up. Either way I didn't get my order. I've called to speak with Pick up department and of course no answers. Lately things are changing at this location not just the pick up but the entire environment of the store is not what it use to be.
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September 2022 by Ford Fiveohh
Very nice pharmacist. Always helpful and kind. Very knowledgeable. Don't go to the Walgreens on the corner. You'll deeply regret it.
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August 2022 by George Stewart
Filled wrong prescriptions and charged me for it. Their new Pharmacist is a @$$hole.
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August 2022 by Melissa Needham
They have always been efficient, kind, helpful, and knowledgeable. I love that they have a working drive thru. I will always use them!
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July 2022 by Pearlie The Girl
Great fast service and Awesome customer service ?
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May 2022 by Chloe Layfield
I went here to transfer money into my cash app account at the money center, it was my first time doing it at a walmart and I was a little naive on the subject. The lady stationed at this money center was extremely unprofessional and had attitude with me when I simply asked her to explain some things for me. Eventually I gave up asking and tried to move on with the transaction before she told me I couldn’t even transfer the money into my cash app there. While I wasn’t upset I was confused to the reason why this was happening. When I tried to ask her the reason why the answer was “you just can’t” in an exasperated tone, as if answering my simple question was the worst thing for her. I will not be attempting to come back to this neighborhood Walmart for anything money related. As a person with social anxiety it would have been nice to have been treated with respect and kindness during this process.
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January 2022 by Chris Needham
Very nice pharmacist. Always helpful and kind. Very knowledgeable.
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March 2021 by DiGiorno 1
Not friendlyNot helpfulGet ur meds elsewhere
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July 2020 by Brandi T.
I called ahead and let the Pharmacist know that I potentially have COVID and am awaiting my test results. They went out of their way to go out in the store for me and got my over the counter vitamins and medicines and rang it all up at the pharmacy drive thru. I had my Emotional Support Dog with me in his car seat and she even put a sealed baggy with a Milkbone in it for him. I'm really appreciative of how thoughtful they were in preparing everything so that I didn't feel as though I had to go inside or find a friend that could go in for me.
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July 2020 by Shunta Jeffery
Tasheka at Walmart Pharmacy (Lorna Road) is FANTASTIC!!!!!! Her customer service skills are superb and I hope we get to meet in person! She's a keeper! I told you I was gonna post about you lady!!!!!!