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October 2023 by H g
Had an appointment at 4 and my vehicle did not hit the lift and get started until 4:45. MY CAR WAS SUPPOSED TO BE DONE BY 4:45. Employees are rude and have no regard. I made an appointment so that i could get my oil changed and still have time to pick up my child from school. I now have to pay late fees. Employees sit there on there phones and don’t care if you’re at the desk. Not really sure why i thought this would be a good idea. They are not done and i cannot view the tracker at all now.Service: Oil change
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October 2023 by Starla Karns
They don't answer phones best to go in and we went didn't find what I needed but they also had someone cover that didn't know how to helps us.
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August 2023 by Makeisha Yancey
I had to give him this one star in order to rate them but I will take it back they were closed before the store hours every time I try to go to this one it's always a problem and I mean they were supposed to close around 6:00 7:00 it was 5:30
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July 2023 by Norman Hall
I'd like to thank Jeremy and the rest of the staff in the Auto dept for a very pleasant visit today. Makes such a difference to be accommodated by folk who are happy to be there and meet new customers. Great job on fitting my tires and making me feel welcome.
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June 2023 by Jeffrey Lankford
Twice in the last six weeks I’ve gone to Walmart in Hoover at the auto center to have tires, but on my daughters car and my wife’s car. When I brought my daughters car, they called me and said a thunderstorm was in progress. They had to close and could not put the tires on till the next day and kept the car overnight. When I went back the next day, one of the managers told me there was no such policy of closing because of a thunderstorm. So, they lied. Yesterday carried my wife’s Tahoe to have a tire put on because she had a flat and it could not be repaired. I got there at 5:15 PM and was told they were closed . This Walmart auto center in Hoover is the worst. I would go anywhere but there. I won’t make the same mistake a third time..Service: Tires
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May 2023 by Winner Gee
Professional, communicative technicians. Comfortable indoor seating area with a window into the work area. Prices were even better than those at Sam's Club.
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April 2023 by Tide Roll
Can't wait for AI to handle the phone pickup service. Walmart, start looking into automation of at least your phone pickup service which can answer basic questions. Your phone pickup service is poorly optimized especially with Auto Service.
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April 2023 by FRANCO MAC
If you need flat repair prepare yourself to wait 1h at leastService: Tires
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February 2023 by Alexis Walker
Was sitting here over a hour . No one worked on my car everybody was just lounging around . Informed the manager he told me he was busy doing something else . Waited another 30 minutes because mechanic kept getting called out by manager to ring up customers ! I have never had to wait this long for an oil change . The customer service sucks !Services: Oil change
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November 2022 by brad gasparetto
I took my vehicle to this place to have new tires mounted onto a set of rims, balanced, and placed on my vehicle. One tire was already mounted and on the vehicle but not balanced. I specifically told them more than once to make sure and balance all 4 wheels because I got the feeling that the tech at the counter was not listening to what I was saying. Long story short, They balanced 3 of the wheels and left one unbalanced. Now I have a vehicle with one shaky wheel that I’m going to have to take back and hopefully have fixed. I’m sure they’ll take their sweet time again and I’ll end up wasting half my weekend waiting on it. Go somewhere else. Pay a few extra bucks to have it done right. You get what you pay forService: Auto tire replacement
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October 2022 by C'Monic Walter
2 Employees didn't get to work until after 9am when it opens at 7am. They had to customers away because of this not knowing if they will ever come in. Only one technician so they couldn't open the shop. This is my 2nd time having bad experience there only reason I keep going there is because it's closer to my house and my battery is under warranty. Caution at your own risk
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May 2022 by Bri Baxter Herrick
Great job in good amount of time, and excellent prices compared to their competitors. I trust the team at the Pelham Walmart for any of my oil changes!
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December 2021 by Roya Dunn
I visited the automotive center at Walmart supercenter on John Hawkins parkway on December 8th 2021, it was close to a closing time for the automotive center about 6:30 p.m.The service member who helped me was Eathan. He was very professional and knowledgeable he answered all my questions I made sure that I received the professional service. I wanted to say thank you Ethan for the great service you provided. He's an outstanding employee in my opinion.Service: Tyres
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August 2021 by Kristopher Kellim
These places are so confusing some of them you have to make appointment some you don't and none of the employees want to work lazy people
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July 2021 by Valerri Hill
At first, I was having a horrible experience waiting on my tire. But Huey took ownership of the issue, followed up with me and ensured I was taken care of. I will definitely use in the future because of her. Thank you for you service!?