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January 2024 by Lynn B.
I love Von Maur. When you walk in, most days you are greeted by the soothing tunes of a live pianist. This store is the epitome of elegance with amazing salespeople. They always ask if they can assist and if you pick something to try on, they will start a room for you, without being pushy. Very friendly and professional.There is a wonderful selection of high quality ladies clothing and although pricey, they have very good sales. To top it off, the Von Maur interest free credit card is the best offer I've seen. If you haven't been, you're definitely missing out on a great shopping experience!
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January 2024 by Lee Hysinger
STAY AWAY! Terrible customer service! Everything is overpriced and no one wants to help. Go to Macy's or Dillard's, you'll thank me later
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December 2023 by Erica P.
Their sales associates are so nice and friendly. I've gotten GREAT Christmas gifts from here in the past couple of years, to give and have received! I got my wife's FAVORITE Ralph Lauren robe here last Christmas and I get a lot of my luxe fragrances from here. I can find a lot of unique things here. And I am definitely all about quality, so I will spend what I need to for quality.
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August 2023 by Mary Hunter
I shopped at Von Maur at the Galleria in Hoover, Alabama yesterday. It was the most pleasant shopping experience I have had in many many years. I had honestly forgotten what it is like to have friendly sales associates help you. Von Maur not only offers quality merchandise in a beautiful environment but they also totally understand the value of excellent customer service. I highly recommend!!!
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August 2023 by Emily Gallant
Used to really like coming here but asked a lady for help picking out an outfit for a wedding and she said “the sales rack is over there” um… I walked out and bought 2 new Calvin Klein dresses from belk
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August 2023 by Jodie Shipman
Von Maur's customer service is a step back in time to high end stores like Parisian. They're one of only 2 stores in the Galleria that offer measurements for bras and clothing.The bathrooms and fitting rooms are the best in Birmingham.I deducted one star for pricing simply because I found the exact same item for half price at a store across the mall.
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July 2023 by Veronika
A beautiful department store that’s surprisingly not overwhelming to shop at. They have a great perfume selection and good sales on clothing.
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June 2023 by Hilly
The people in the dress department area near where you walk in from the parking lot were not the nicest people one of them was very impatient and gave rude looks and the other kept side eyeing. Not the way to act especially when we have never shopped at Vonmaur, but store was pretty nice and it seemed clean. It was decently busy but it’s always peaceful walking around.
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May 2023 by brian dean
Always my go to store when I visit Hoover Galleria. Once bought a great Jack Victor suit there and other quality clothing and shoes. Just some JM sunglasses to accompany my Oakleys.
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April 2023 by Demetria R.
Great store to purchase quality shoes. The Associates are always pleasant and accommodating. You never have to walk around the store looking for someone to check you out. Von Maur has the BEST customer service.
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March 2023 by Austin O'Brien
Occasionally some good finds....department stores are unfortunately needing some major updates all the time...this von maur seems to be better for females then males but nonetheless my wife loves what we find here and tends to make the most of her purchases.
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March 2023 by King Craig
Always be nice place to visit quality and great service
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February 2023 by Thomas W.
Nice store. Terrible customer service. The only employee I saw walked the other way when he saw me.
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January 2023 by Rosa21 Hernandez
The environment at this place feels welcome and great really enjoy walking around and also decided to check the restroom and everything was on point
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December 2022 by Starla Karns
They work off commission, but geeze please let us breath and look before hounding customers.On second note the piano man is wonderful and its finally back to being festive since the pandemic
