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April 2023 by bill everley
Just moved here. Needed new walking shoes. Christian was knowledgeable and helpful. Gave me several brands to try out. Glad to have my new Hokas! And to find these guys.
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February 2023 by Cj Dew
Braxton was great. Had me try on several pairs of shoes after hearing what I was looking for, explained them in great detail and how they vary from each other, and was extremely helpful. I know it takes more effort to write a good review versus a bad one, but his help was certainly top notch and is needed everywhere. Thanks again Braxton!
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December 2022 by William Defoor
Guy was helpful. He offered to join their running club.
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September 2022 by Kristen S.
I am a beginner runner and needed a new pair of shoes. I opted to visit Trak Shak to talk to someone knowledgeable and find a pair that was best for my feet and the staff here did just that! They are located in the new Brock's Gap shopping area (have been open for a few years now) but this was my first visit in. It was clean and as I was the only customer at that time, I got the full attention of the staff at that time. I failed to get his name but he was so helpful! He watched me walk to get an idea of my foot shape and arch and then pulled 4 different pair for me to try on. I purchased a pair that day and have loved them so far through 3 runs! I highly recommend for anyone in the Hoover area.
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May 2022 by Josh Waldeck
Bought some on clouds here, they had some smudge on them so the employee offered to clean them, so he did. The next day after they dried the smudge was still on them, so I returned them, no big deal. I got store credit, and the employee said it would be saved under my phone number. When I came back a few weeks later, they said there was no credit and implied I was lying. I went to my car and luckily still had the receipt and then they “believed me.” Sketchy business and ridiculous they don’t offer refunds. I’ll support a small business so long as I don’t almost get scammed it
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April 2022 by Ben
I will never buy athletic shoes online again. My son needed track spikes, and I headed to Trak Shak thinking it would be overpriced. I was wrong.The employees were courteous and patiently answered all our questions. They taught us what we needed to know after they measured him and got him the right fit (which I would have failed to do if I had done it online).
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March 2022 by Cathy O'Berry
I stopped by Trak Shak in Hoover in search of On Cloud tennis shoes and not only did I end up buying two pair of On Clouds, Scott was a huge help explaining the difference of a running shoes verses just walking. I will buy all of my tennis shoes there from now on. It is really the best experience shopping local. Thank you for your help Scott!
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January 2022 by April Collins
The manager was very friend and helpful!
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December 2021 by Travis
I had previously bought shoes from the track shack. They were so helpful. This time I was not impressed. There was little to no recommendation and the guy just asked what shoe I wanted. He did bring out another and told me why it gets returned. So that added a star. During checkout he was more concerned with his watch notifications which he said were parents he needed to call since he was a teacher. Be at your job and not in your other.
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October 2021 by Jill Smith
New HOKA shoes, thank you Q for your help
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September 2021 by Michael Frost
Helpful and good prices! Staff is very knowledgeable, stacks up to the Homewood location. Glad to have one here in Hoover!
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September 2021 by Will Blackmon
These guys did a great job of getting me my first pair of shoes!
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June 2021 by Jason Pickens
Pleasant experience helpful people
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May 2021 by mtuscaloosa
The gentleman that helped me was very knowledgeable and helpful. Nice selection of shoes and other merchandise.
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February 2021 by Val W.
In short, speedy and superb service! My oldest son is entering outdoor track season and needed some spikes. We decided to drop in on Trak Shak to see if we could find what we needed. The store was closing in 20 minutes, but the young men inside helped us right away. One of them measured my son to make sure we bought the right size. They had something that fit in stock. We also asked about socks. The employee helping us explained which socks were best to prevent blisters. He let us know about a deal for socks and we took advantage of it. Everything went smoothly. We will be back when our younger son needs his spikes.
