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“I drove over an hour to get to this store. These are the only shoes I can wear and the sweet ladies working there were so awesome! I sat most of the time while they helped me find what I needed. I will be back.”
“Great customer service and deals especially on socks currently. Only issues I have ran into is a lot of the shoes I like they don’t have stock in my size but they’ll order them for you.”
“They've got a great selection of shoes at good prices. My only criticism is that none of the employees approached my children and I to greet us or offer to help us.”
“Best sneaker store in Alabama! Excellent customer service! Awesome consignment program! Larges variety of new and classic releases! They literally have all sizes of every shoe you can think of and more! You can also finds things like your favorite jerseys, jewelry, even designer shoes/clothes ! If you haven’t already I highly recommend you shoot over to Sneakers lounge inc. I grantee you won’t be disappointed!!!”
“I liked that they have more to choose from than the champs in Ms where I’m from . I love new balances so I got the classic 574 black and gray. And my bf also got a pair of airmax 90s. Every time we shop at a shoe location where we are from, we always have to get them to order for us but here we picked up same day .”
“I went in to exchange a shoe that I bought online. The employees were friendly and very helpful. They got me in and out. I also went back looking for another pair of shoes and they got me exactly what I was looking for. 10/10 I would recommend. Quality shoes at reasonable prices.”
“Great customer service and great selection of new summer gear! Helpful associates assisted me on finding exactly what I was looking for and also suggested other options as well. I'll be back!”
“Abigail, was amazing. She was very knowledgeable and assisted me in secret while I got clues for presents for my kids. She took the pressure off me remembering all the things they picked. She handed me a list of what they chose and I had to hug her!”
“Erika was an absolutely awesome person to meet in the process of getting my work boots. Infectious smile and vibrant personality. A 5 minute interaction with her impacted my day. Go here!”
“I love that Boot barn is now in hoover it is a beautiful store very friendly staff. They greated me as soon as I walked in the store and helped me pick out the right boot for me. I will definitely be back in!!!”
“Love, love, love this place! We went to Boot Barn first and we’re disappointed by how rude the the employees were. So we came to Cavender‘s and Grant helped us find the perfect pair of boots for myself and my husband. While we looked at the clothing, he polished our boots and got them looking nice for us. He was very helpful and polite. Would recommend shopping here 100%!!!!! Thanks Grant!!!”
“Girls at the Hoover location were fun and helpful! I bought 2 pairs of DR Martens, Birkenstock clogs, and Cole Hahn dress shoes for several different reasons. I also purchased several extra pairs so I could let my son try them on at home because he had a funeral out of town for his best buddies family member. We were stressed out and trying to get outfits together and he is NOT a fan of shopping. I explained that I was buying more than I needed and they were very helpful and didn’t frown at me when I returned a couple of pairs that didn’t work. I actually ended up buying more than I expected because they were so helpful that when I asked about a discount on Dr martens they told me to check the website. The price online was significantly lower $169 in store vs. $99 on line. When I asked if they would match the online price they asked the manager for me and I received the discounted price which was a huge help at Christmas time! Fun to shop there as I was there for several hours over a 2 day period buying and returning shoes. Good customer service and very helpful and of course I was shopping near closing time! If they were irritated it wasn’t to my face which was nice with everything we had going on during the holidays. I recommend this location!”
“Great deals but you define have to look around to find the best deals. They do bargain with you on open box type items. Service was fantastic!!! The two ladies that helped me went above and beyond contacting the manager on pricing. Highly recommend and will definitely be back!”
“It's a chain store so if you been to one you been to them all. I needed a trolling motor prop and they had it thankfully. I was told that the website inventory could be different from what they have in store.”
“Demetria was very friendly and funny she is a great manager she should own her own shoe store some day beautiful inside and out I love the customer service I love my shoes”
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“Adam was very accommodating and knowledgeable when it came to suits. I was able to come in and get fitted for a suit for a wedding I had the following weekend. They were able to tailor in time for the wedding. Great prices and very friendly staff! Would definitely come back if I find myself in the area again.”