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8AM - 6:30PM
5184 Caldwell Mill Rd Suite 204, Hoover
Shipping Centers
“Excellent employees who take the time to help and assure your order is complete! Very timely on turn around and communication is top notch. Best UPS store in the area :)”
“I was in a situation where my package kept getting rejected. They could have easily told me to call customer service cause they’re a franchise and they have nothing to do with it…. And I can’t speak for all the other workers in there, but the lady with the turquoise hair went above and beyond to resolve my issue and relive the stress that was brewing! She was very clear on what she could and could not do. She was very professional. The way she handled my situation and took initiative, gained my respect! 10/10 highly recommend!”
“My experience was going really well with the professional assistance of Tiana. Tiana knew I was under pressure to get some information sent off and she was very patient with me throughout the entire process. Tiana was very skilled in utilizing the tools needed to complete my project. Tiana mad my experience less stress. This five star is for Tiana..... I have a one star ⭐ for the female(Alex ) who attempted to chastise me for calling her ma'am. when she rudely came and told Tiana she was needed up front to help another customer. I had a conversation with the manager and explained her instructions to have Alex come over and take Tiana away from assisting me was a poor choice. I'm a business owner and have huge advertising projects, Tina and Alexander or Alexis caused FedEx to lose my business.”
Shipping Centers
Shipping Centers
Shipping Centers
“Best customer service you’ll find in their industry! They’re very kind and patient especially when I don’t even know how to explain what I need. Shipping is kind of stressful to me because it’s mostly a foreign language. They make it so simple to accomplish what I need. The store is very clean. Never had any issues with my packages reaching their destination. This is my one stop shop for all of my shipping needs.”