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April 2024 by Kevin Clark
friendly professional service
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March 2024 by Alejandro Bernal
Highly recommended good service
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March 2024 by Carlos Urdaneta Abogado
At Sherwin Williams of Hoover, you always find products of very good quality and excellent service.
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July 2023 by Kristen Minor
Really, really poor customer service. I would avoid this location. The cahaba heights location is much kinder and way more helpful.
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July 2023 by Robert Lewis
LOVE it ?
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June 2023 by Tammy Tennyson
Gabby is the best.
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September 2022 by Veronica Burke
Told me to contact through them and gave me some weird email address that there was no link to take me to the email. I couldn't even copy paste it. All that information is available to them. Changing my rating to one will not buy Sherwin Williams paint again
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September 2022 by Amanda Dockery
Had zero ready to go paints at Hoover location. Had zero base paint to mix a simple flat black. Female, yellow haired employee was beyond rude and lazy. Will not continue my business account there.
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September 2022 by Christian Rieseberg
The Sherwin-Williams team at the Hoover, AL store are fantastic. They took my order over the phone, and within two hours I picked up the paint at their store. Professional and effecient.
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September 2022 by Traci Parker
Gabby at the Hoover, AL store is one of the best, most knowledgable and most helpful salespeople that I have encountered in a long time. She takes a genuine interest in helping and is has a fun and updbeat personality.
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July 2022 by Jonathan Hay
Made an eCommerce purchase for a gallon of paint which charged my card immediately. Picked up the paint, which was a hassle because it did not have our name on the order, and then the store charged me again BUT a higher price!!. Person made no effort to attempt to help understand why I was being charged again. Since they were not helpful, left with the paint and was going to take it up with Customer Service. Got home with the paint to realize it wasn’t even mixed! Had to go back to the store, which they did give me the difference between the eCommerce order and store charge. I asked why I was able to leave the store and they said it must have been a system error. No apology for all of the hassle or even an explanation. This is the second time we have had issues but a different store. SW needs to seriously look at how stores are training their associates because it is obvious they are not trained nor do they care about customer experience.
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June 2022 by Alonso Jimenez
Good service
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June 2022 by Eric C
Bad service experience
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May 2022 by Joann Franklin
Highly recommend - exceptional customer service and quality products
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April 2022 by capitano88
I was in there like 20 minutes. And Noone helped me. Finally someone came out. And was asking me what I want. And talking on the phone at the same time. Other guy was checking he's cellphone. I spent 30 minutes to get 2 gallons of paint. Ridiculous!
