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December 2023 by Bill Tiemann
Love shopping at SAMS club. Excellent prices.
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May 2023 by Malcolm S.
The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location
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December 2022 by Steve Shaffer
I’m frustrated that I pay for a membership for better prices and that includes gas. I fill up my gas tank and I’m thinking I’m getting the best price anywhere, and then drive down the street to see Walmart gas is five cents cheaper. If I drive 15 miles west to Tuscaloosa the gas over there can be anywhere from $.10-$.15 cheaper than Hoover. That sucks!
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December 2022 by Thais Marina Serio
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
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December 2022 by Sadie W.
Who doesn't love Sam's Club?!? They have everything you can possibly think of in bulk and a very good discounted price. They gas prices are low as well compared to other gas stations. Where else can you get a huge slice of pizza or hotdog and a a drink for under $3 and get full.
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November 2022 by Shamara M.
Cashier rung up items and then just left them there on counter. Did not put them back in basket. No it was not a self check out register. As you can see in the picture he left items on counter and rung up next customer. That is just a few of my items that I left on the counter to capture a picture. They wonder why customers go to COSTCO across the highway there go their answer. Oh yea Costco 1 in the city vs 3 in the city NEED TO DO BETTER. Sorry cashier and dont care so call manger on duty. GO TO COSTCO WHERE THEY WILL PUT YOU ITEMS BACK IN THE BASKET.It was 11/19/2022 17:21 run the camera tc# 202064842258044432005
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November 2022 by Vince D.
Products and store generally fine. Check out is a nightmare. Over 50 people waiting. 2 checkout people working registers, one old and can't move fast and one helping the 20 self checkouts. No management assistance anywhere to be found. Poorly managed, not efficient and super annoying for the customers. Cancelling membership.
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October 2022 by Daishaun Morgan
The staff is very lean in the tire and battery area, techs took care of my car and fast as possible. Those guys really need good help at the counter so they can focus on just the vehicles. They need an area waiting for services.
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October 2022 by Antonio Domingo Rodriguez Martin
Prices are no as competitive as spected and customer service at the cashier is lacking welcoming. However the lady at the exit of the store is by far one of the most pleasant, polite and agreeable person I know.
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October 2022 by Russell G.
Good place to look for a good deal or hard to find cut of meat or breakfast item. Wanted good turkey bacon and was looking for a pair if jogging pants and got both
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June 2022 by Taylor L.
Usually I LOVE sams club, I went 2 days ago and got a bunch of stuff. Got home today to make sandwiches for a trip of their chicken salad and it expired 6/15. Meaning they are selling expired food. Never had this issue. Tried to call to make the manager aware of the situation, was placed on hold and held for over 30 minutes with nobody ever getting back to me and finally I just hung up.
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June 2022 by Gabe P.
I came here about a week or so ago. I didn't like the set up of the store in general. I specifically didn't like that the gas station portion was literally right at the store parking entrance. This presented just a poor flow of traffic. I had a list of a few items I needed to get. I was able to find some but not all. I found that this location was a little limited in certain inventory compared to others. The gentleman in the meat department was friendly and helpful. It seems like every other aisle I was trying to go on was being closed off by the staff ..... I have no clue why. Annoying. This was my first time visiting this location; it was convenient at the time.
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March 2022 by Peggy Santangelo DeSantis
i do like their prices and the ease of checking out. What I don't like is when the younger girls on their phone and gossiping as we try to show them our recipt and groceries. And its Always the young people not the nice older lady.
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January 2022 by Anna M.
Sam's Club in general and the products they offer get this location the third star. The parking lot and gas station get this location a high one-star, low 2-star. Love to use scan and go especially when they're busy, and love that they've been able to integrate a way to get gas if you don't have your membership card on you. I hate, hate, hate this parking lot. Everything is crammed on that one end of the lot--the entrances and the gas pumps, so everything is pretty congested. The gas pumps are ONE WAY, but very few people pay attention, so there are always people coming in through the out side. And because the entrance to the pumps is really close to one of the two lot entrances, it's not uncommon for there to be a complete traffic jam. Parking spaces seem to be tighter and the parking aisles are narrower than many lots. I try to go to this and the other club store during the week to avoid the crowds, but the parking lot just generally frustrates me. If I'm going to be in a crowded lot, I'd rather go to the club with the more spacious parking spaces and parking aisles.
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August 2021 by VINOD PATEL
Awesome service
