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June 2023 by Meagan S
Yesterday, I went to this pharmacy and pickled up multiple medications which I have taken before. When I opened one of my pill boxes, the label said that the box should have 14 pills but it had 40 pills inside. I was a little puzzled to see how the number of pills in the box did not match the label that was placed on it. Additionally, I have taken this pill before, and the shape of the pill did not match the shape that I usually take. I found that that this pharmacy had given me seizure medication instead of correct medication. They were discussing how they had messed up the labels and needed a second to fix it, regardless of that, they gave me the wrong pills with the correct label. They didn’t inform me of this until 24 hours later that they had made this mistake. This is medical malpractice and could lead to so many problems. I hope this gets noticed.
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June 2023 by Sara B
Steve, the pharmacist, doesn’t take responsibility for mistakes of giving out the wrong pills with the correct label on the pill bottle. He said “it was a printing mistake.”
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May 2023 by Malcolm S.
The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location
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April 2023 by Angela Melton
Nice staff
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January 2023 by Sandra M.
I tried to order two 16" pizzas at the deli yesterday but I couldn't hear/understand what the employee said (I thought she said there were no pizzas). when I repeated what I thought she said for clarification she became extremely rude, made a hateful comment, walked towards the back, looked in a door and proceeded to say something about the pizzas that were available or not available. Again I couldn't understand what she was saying. I waited almost 24 hours before posting this thinking I could just chalk it up to a bad day but it still bothers me that someone would be so rude for no reason. I walked away without placing an order and felt confused and upset about the interaction . However, the remainder of my grocery shopping experience was good.
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December 2022 by Steve Shaffer
I’m frustrated that I pay for a membership for better prices and that includes gas. I fill up my gas tank and I’m thinking I’m getting the best price anywhere, and then drive down the street to see Walmart gas is five cents cheaper. If I drive 15 miles west to Tuscaloosa the gas over there can be anywhere from $.10-$.15 cheaper than Hoover. That sucks!
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December 2022 by Thais Marina Serio
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
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November 2022 by Sadie W.
Who doesn't love Sam's Club?!? They have everything you can possibly think of in bulk and a very good discounted price. They gas prices are low as well compared to other gas stations. Where else can you get a huge slice of pizza or hotdog and a a drink for under $3 and get full.
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November 2022 by Shamara M.
Cashier rung up items and then just left them there on counter. Did not put them back in basket. No it was not a self check out register. As you can see in the picture he left items on counter and rung up next customer. That is just a few of my items that I left on the counter to capture a picture. They wonder why customers go to COSTCO across the highway there go their answer. Oh yea Costco 1 in the city vs 3 in the city NEED TO DO BETTER. Sorry cashier and dont care so call manger on duty. GO TO COSTCO WHERE THEY WILL PUT YOU ITEMS BACK IN THE BASKET.It was 11/19/2022 17:21 run the camera tc# 202064842258044432005
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November 2022 by Vince D.
Products and store generally fine. Check out is a nightmare. Over 50 people waiting. 2 checkout people working registers, one old and can't move fast and one helping the 20 self checkouts. No management assistance anywhere to be found. Poorly managed, not efficient and super annoying for the customers. Cancelling membership.
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October 2022 by Russell G.
Good place to look for a good deal or hard to find cut of meat or breakfast item. Wanted good turkey bacon and was looking for a pair if jogging pants and got both
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June 2022 by Taylor L.
Usually I LOVE sams club, I went 2 days ago and got a bunch of stuff. Got home today to make sandwiches for a trip of their chicken salad and it expired 6/15. Meaning they are selling expired food. Never had this issue. Tried to call to make the manager aware of the situation, was placed on hold and held for over 30 minutes with nobody ever getting back to me and finally I just hung up.
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June 2022 by Gabe P.
I came here about a week or so ago. I didn't like the set up of the store in general. I specifically didn't like that the gas station portion was literally right at the store parking entrance. This presented just a poor flow of traffic. I had a list of a few items I needed to get. I was able to find some but not all. I found that this location was a little limited in certain inventory compared to others. The gentleman in the meat department was friendly and helpful. It seems like every other aisle I was trying to go on was being closed off by the staff ..... I have no clue why. Annoying. This was my first time visiting this location; it was convenient at the time.
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June 2022 by Valerie Sherrod-Jackson
Always shop at Sams Club. However, today Monday June 6, 2022 gas price posted online and on the gas station sign is $4.29 regular per gallon. The pump charges $4.35 per gallon.
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March 2022 by Peggy Santangelo DeSantis
i do like their prices and the ease of checking out. What I don't like is when the younger girls on their phone and gossiping as we try to show them our recipt and groceries. And its Always the young people not the nice older lady.
