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November 2023 by chance herring
Terrible
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August 2023 by Quisa N
Customer service is terrible, basically nonexistent.
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July 2023 by Traci Ware
My husband and son went to the Galleria Mall location last night to quickly grab an Auburn golf polo. We live clear over in Hueytown and it takes us 35-45 minutes to travel to this store. They walked in at 6:40 - 6:45 pm walked straight to the area of shirts they we’re looking for and selected a shirt to try on. There were three employees working and none of them spoke to them at all, one female employee was looking at her cell phone, one female working at the register ringing up the one other female customer in the store and there was also one male employee working back by the dressing rooms. My son immediately selected a shirt to try on and walked back towards the dressing rooms. It was about 10-11 minutes to 7, and they were told that he could not try the shirt on because the store closes at 7 pm. This is ridiculous! The store is supposed to be open until 7 pm, not 6:45, 6:50 or 6:55 pm, it is 7:00 pm. My son 100% could have tried the ONE shirt on and paid for it in the 10-12 minutes the store was still open. The shirt cost was $70-$80 and we drove all that way to get there as fast as we could after work to buy specifically from Palmetto Moon. I have no idea if any of the three employees has a vested interest in the welfare of the store, but my guess would be no, since none of them demonstrated ANY level of courtesy or customer service or cared if a sale was made. My family was basically given no choice but to leave the store with nothing. I am so disappointed in the lack of service they were given, that I may never allow him to shop there again and it is one of his favorite go-to places to buy clothing. That will not not continue though, due to the lack of service. If the decision is mine, we will not be returning.Thanks for NOTHING!If you are looking for customer service, this is NOT THE PLACE TO GO!
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December 2022 by Sharron Gregg
Just looked around
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November 2022 by Justin Keeton
Lots of nice retro style shirts for a quick grab
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November 2022 by Scott Blackmon
Love this store, lots of great southern attire and knick knacks. Reminds me of Charleston, SC charm.
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November 2022 by tristan wood
it’s horrible, everyone is so rude there and can’t get anything done. awful store to work at and to shop at.
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November 2022 by Pamela Jones
Absolutely love this store! They have a little bit of everything!
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November 2022 by Mandy Skinner
Such a cute store i found a lot of good deals and pretty pastel color clothes which are gorgeous
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November 2022 by Rosemary Proctor
Great selections of clothing. Something for every member of your family.
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November 2022 by Ron Proctor
Staff was most helpful. Very good selections.
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November 2021 by Kai Mardis
Management is not very friendly.
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November 2021 by Hunter Chamblee
Horrible store, horrible people, horrible product. I bought a shirt from there a week ago and after washing my shirt it was destroyed and when I brought it back they wouldn’t take it because I washed it. They didn’t offer me any way to exchange it or store credit or anything so I guess don’t wash your shirt from there unless you don’t want it anymore and if you do then management will tell you to get lost and don’t wash your clothes
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November 2021 by Sonya Hinton
Management is terrible ! The store manager and assistant store manager shows favortisim. They have an app where you put in your availability.. you put in the app you are unavailable they still schedule you anyway . They don’t care about you . You barely get any off days very unprofessional! I would not recommend working here ! The pay is terrible
