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April 2024 by Wayne Eby
There is a reason I shop at O'Reilly's. People like David. We were traveling and realized our headlight was not working. He solved the problem, and it didn't mean a sale. But it does mean I will always be an O'Reilly's customer.
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April 2024 by Gerald Burgess
Great service
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February 2024 by Luke Dunkling
Bought tickets to WofWh 2024.
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February 2024 by Savannah C
The only car shop I go to even after moving further away because they’re kind, knowledgeable, and best of all don’t immediately become condescending, anytime I need anything for a car I’m working on or for my own I would rather make the 30 min drive here instead of the 5 min drive the shop down the road from me. Hands down the best shop and best employees hands down
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January 2024 by Lucy T.
I've been coming to O'reilly for years. I just recently visited this one in Hoover. The cashier was extremely helpful in helping me find what I needed. I stocked up on tire plugs. The store is pretty big, and I would highly recommend this location.
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January 2024 by Chuck Segrest
We were told we needed a couple of items from another party. We talked to John and he tested and the battery was the problem He changed it for us and the car works great. We will always go to this store and John from now on…..
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December 2023 by lorenzo billitteri
O’Reilly Auto Parts stands out for its exceptional customer service, overall quality, and value. The staff are often praised for their knowledge and willingness to help, providing personalized assistance and expert advice on a wide range of auto parts and accessories. This high level of customer service enhances the shopping experience, making it easy for customers to find exactly what they need. In terms of quality, O’Reilly offers a diverse selection of reliable and durable auto parts that cater to various needs and budgets. Their products consistently meet, and often exceed, customer expectations in terms of performance and longevity. The value aspect is another strong point, with competitive pricing and frequent promotions that make their offerings more accessible. Overall, O’Reilly Auto Parts successfully combines top-notch customer service with high-quality products and great value, making it a go-to destination for auto enthusiasts and everyday drivers alike.
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December 2023 by Nephateria Barnes
I think the guy who helped me name was Dave, but not 100% sure, but he was super cool! I went in for an order pickup for my brother and it went smooth!
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November 2023 by Jed Zink
Great folks here. Had a few questions and they helped me get the right items.
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November 2023 by Heart
Incredibly helpful staff who shared useful insight and went out of their way for me while I was trying to figure out an issue/ what products to get there. Thank you to the fabulous employees here!
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November 2023 by Jed Tsink
Great folks here. Had a few questions and they helped me get the right items.
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November 2023 by Brandon Horn
Good service and there employees are very knowledgeable
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October 2023 by Alfonso Smith II
Great service and attention...
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September 2023 by Dylan Saulsbury
Quick to answer the phone for initial inquiry. Diego was very nice, helpful, and got my battery changed out efficiently
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September 2023 by Jared King
Showed up 5 minutes before closing to buy a replacement low beam bulb. Ricky, the store clerk, was super helpful and even helped install it quickly. Really appreciate the customer service!Will definitely be back in the future
