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February 2025 by Stefan D
Went in to drop off a package for a return and was told oh just hand it to me I'll put it in my bin. I said okay can I get a receipt or can I add insurance, and they said no you can't do that and I said well can you just scan it and give me a receipt? I said I need some kind of record that I was here and dropped it off. She said no just leave it. Instead i went to the actual FedEx store down the street and the lady there scanned my return and handed me a receipt for my records. So protocol is not being followed at this location. There's no way I'm going to drop off a package at a shipping center and not leave with a receipt. How am I going to have any record that I was there or actually shipped the item? I've used this office Depot several times in the past but I hadn't been there in probably at least a year. Things are different there now.
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December 2024 by Christopher Caangay
Weddings have a way of throwing expensive curveballs but the staff here were friendly and accommodating !
Mr Geremy went the extra mile and saved us a BIG chunk of change!
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October 2024 by John Lawson
I just stopped in at this location. And I met the nicest woman. I needed to print a copy of a bill of lading And the people in the printing area wasn't there so I need to go to the copier myself. I thought oh no how do I do this. And Deborah was nice enough to personality walk me through it. Office Depot needs more people like her.
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October 2024 by James Bishop
Have an estimate in writing, Leia manager on duty will not honor the quote given to me by employee on duty. She says there should have been more details on the estimate given to me justifying the charge of double! Not my problem,! I have two quotes for different amounts saying a specific price, quoted less than 5 hours ago. Terrible customer service. Would not recommend this store, Staples is much more reliable and honest.
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July 2024 by Travis Law LLC
I love this location. Everyone is always friendly, nice and professional.
Unfortunately, I had a terrible experience Sunday when Jake refused to do an exchange of an item purchased in the store the week before. An employee gave me the wrong product. Instead of an exchange, Jake refunded my money back to my credit card and made me purchase the correct item. He said Office Depot doesn’t do exchanges anymore and hadn’t done exchanges for one year. I’m appalled he thought it was okay to lie to me and not perform an exchange after his staff was deficient with product knowledge because they gave me the wrong product. Not cool.
I hope the staff gets training on product knowledge.
I hope Jake receives training for cultural competency.
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May 2024 by John Mankowich
Any store can boast to offer great service, but Van Singleton, the manager of the Hoover Office Depot, is the "real deal"!
I needed some office supplies yesterday (5/14/24) and as I entered the store he was talking to one of his associated and immediately asked if he could help. He took me to the products I needed, helped me take them to the cashier and then helped me take a large office desk mat to my car..... friendly, professional and helpful. What a great example to his employees. Better than an "online buying experience". Thanks, Van.
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April 2024 by Jeff Walker
Great store - well laid out, and firendly and helpful staff.
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April 2024 by Anthony Winchester
I always have a great experience at Office Depot. As a college professor, I always find what I need when I visit this store. The associates are always friendly and helpful.
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March 2024 by Juan Contreras
Very helpful staff
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February 2024 by Cornelius Parker
Great experience
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February 2024 by Sonny Warbington
The associate was very helpful. I don’t know if I would’ve been a patient as she was because I had a ton of questions, and they help me find the perfect desk.
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January 2024 by Andrew Platt
Leah and Kiki… ABSOLUTELY PHENOMENAL!!! I messed up an order and Leah was able to fix everything and get my order in less than 10 minutes.Customer service like that? You just don’t see that very often these days. Both of their personalities, their kindness… everything about a simple act of helping a guest was exceptional.Thank you so much ladies, yall saved my Derrière
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January 2024 by Sandra Vaughn
products available that I wanted at a reasonable price
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January 2024 by Malcolm McLeod
Great Service - over & over again.
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January 2024 by Lisa Mojica
Great product and value. Bought a chair.
