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December 2023 by Fred Logan
I have shopped there for several years they are a good group of people to do business with very courteous and helpful
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December 2023 by Barret Edwards
Great selection,great prices,and it was very easy to place my order online.
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December 2023 by Patrick Lynch
Clean store, friendly staff, always has what I need in stock.
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November 2023 by Jennifer Buisson
online shopping showed 1 item left in stock . took a 45 minute ride and no item in stock. asked worker if he could order for me while in store. response - you would do better ordering from hope
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November 2023 by Vincent T.
Great Staff and Great Place to shop
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October 2023 by Arthur Davis
Always great products at fair prices. Extremely large selection
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October 2023 by Chuck Tanner
Don't buy any power equipment here. They don't service here anymore and nobody will service these China engines. This stuff is just yard sale fodder
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June 2023 by Otis Davis
Nice clean store out of the way of alot of traffic kinda pricey but good quality stuff
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April 2023 by james elliott
Bought a metal band saw. Blade broke in 2 weeks. Went back to store to buy a replacement. Nope they don't stock that item. Then I ordered the blades online thru northern. Waited 6 days never came. Called them they said they were back ordered. It didn't say that when I ordered. Now they say it will be mid next month before a shipment comes in. It's always the same " I'm sorry this happened " why not fix your issues and avoid failure.
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April 2023 by MELISSA WATTS
Purchased a pressure washer and it was advertised that you get this $129 nozzle tip with the purchase of it. Well when i went to go purchase i was told while supplies last well that's not what the sign said!! Its Called Falae Advertisement!! If you didn't have it in the store and it was while supplies last the sign didn't say that!!!
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April 2023 by Jamy Wayman
If I could leave 0 stars I would. We bought a fuel Transfer pump and purchased the full extended warranty to cover it no matter what happens. Just under a year of ownership it quit working so I called the extended warranty and was told that It is still under the manufacturer's warranty. Our company got very busy the next few months and was not able get the pump removed and returned. By the time we were able to remove the pump the manufacturer's warranty had expired, but I thought no worries, the extended plan still has 2 more years. Called and was told that since we never returned the pump while it was under the manufacturer's warranty and broke there is nothing they can do if we don't provide proof that the manufacturer repaired or replaced the pump. Our Multimillion dollar company will never purchase from Northern Tool again.
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February 2023 by Steve K
Tried to order a $500 Roughneck oil hose reel at the store. Was told in-store pickup would take up to two weeks. The in-store agent did not appear well trained on taking walk in, special orders at the checkout counter. Upon checking a week later, I found no such order was placed. Frustrated with lack of professionalism, I tried ordering online. Their system would not accept a credit card with a different Billing and Shipping address. I went into the Chat Room for help and was told to try it a fifth time. Failed again so I went to an online behemoth and found the same item at the same price.
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February 2023 by Steve Kampwerth
Tried to order a $500 Roughneck oil hose reel at the store. Was told in-store pickup would take up to two weeks. The in-store agent did not appear well trained on taking walk in, special orders at the checkout counter. Upon checking a week later, I found no such order was placed. Frustrated with lack of professionalism, I tried ordering online. Their system would not accept a credit card with a different Billing and Shipping address. I went into the Chat Room for help and was told to try it a fifth time. Failed again so I went to an online behemoth and found the same item at the same price.
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February 2023 by George Mahoney
Check Out page a pain in the rear. Had separate Billing Address from shipping address. Had to process 3 times to get the addresses correct.
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January 2023 by Ed Gates
The store is just a few miles from home. Access and parking are easy. So far all purchases were made on-line and items were ready for pickup when I arrived. The store always appears neat.
