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8AM - 6:30PM
5184 Caldwell Mill Rd Suite 204, Hoover
Mailbox Centers
“Excellent employees who take the time to help and assure your order is complete! Very timely on turn around and communication is top notch. Best UPS store in the area :)”
“The process is easy and fast. I worked with Bri and she was amazing. She helped me with all my needs and she was very helpful. I love her personality. The process was painless. I was next door at my eye doctor so I was worried about being able to see and finishing in to get back to my appointment. I would definitely recommend this store.”
“This is the fastest, most efficient UPS store that I have ever been to in my life. The whole staff was happy and friendly and seemed like they really wanted to be there. I even met the two new owners, an engaged couple. They are DEFINITELY off to a GREAT START‼️‼️‼️ I won't be going ANYWHERE else for my shipping needs. I don't usually leave reviews, but these guys went above and beyond! I would give them ten stars if I could. I wish you all the luck in the wirld‼️‼️‼️?”
8AM - 6:30PM
3590-B US-31, Pelham
Mailbox Centers
“Friendly and accommodating! Items are handled promptly and correctly. Their focus is on providing excellent service to the customer. You'll love this location!”
“I give UPS STORE #5790 a rating of 10 because of their exceptional customer service, convenient location, and reliable shipping options. Their staff is always friendly and helpful, making the shipping process stress-free. Additionally, their location is convenient and easily accessible, allowing for quick and efficient service. Their shipping options are also reliable and have consistently delivered my packages on time. Overall, I highly recommend UPS STORE #5790 for all shipping needs and give them a perfect rating of 10.”
“Super quick and friendly service. I was unexpectedly surprised by the fast paced line moving right along and to find out it was due to the sales associates working, who, not only were knowledgeable in their field of expertise but also very patient and friendly with people who might not have been as up to date with the changing of such a fast paced, technology centered world. They had extra staff to call and lend a hand if a customer needed any explanation or extra assistance, which proved to be the ultimate game changer.”
“I've been a customer for over 7 years. Tom has done excellent work and runs a tight shop. I've had real issues with my mail getting misplaced in other stores, but not with Hoover Mail Center. Highly recommended for reliable service and a straight answer. If you grade service by bubbly smiles and platitudes, go elsewhere, and don't be surprised at their apathetic shrugs when your mail is missing. Tom takes his work seriously and I really appreciate it.”
“I came in a week ago to get some packages shipped to friends & family. I was highly pleased with the service. I’m new to the area & really love good quality customer service. I was helped by Jessica & Nicole this day & the service was speedy, professional & welcoming. I’ve added this location to my new list of go-to’s. Thank you again ladies. Ms T.”
“I really was a person that wondered why anyone needed a place like this until I needed a place like this. Now I am a happy, and even regular, customer! They are so professional, it's so clean, and they have every conceivable office, shipping, printing, and mail solution/service.”
8:30AM - 7PM
1116 20th St S, Birmingham
Mailbox Centers
“The workers are kind and have good customer services. I went there late to drop off an important mail, they were about to send the last set of shipments but they waited for me to sign everything I needed to sign and processed my mail.”
“I had great service from Sinaya, (apologies if mis spelled).
She helped quote a package and was very friendly and helpful. I’ll be sure to use them in the future!”
8AM - 6:30PM
732 Montgomery Hwy, Vestavia Hills
Mailbox Centers
“Cindy and Susan go above and beyond every time I have to return a package I never have to wait there’s never a wait time for me they get me in and out with no time at all and always take care of me with wonderful customer service”
“The lady I dealt with was very sweet I wanted to send a envelope somewhere and I eneded up having the item in the wrong envelope she told me the right one to get and let me jump back next in the line despite the long line of people. She was very sweet to me as well as my son, really great employee.”
8AM - 6:30PM
9340 Helena Rd Ste F, Birmingham
Mailbox Centers
“The new owners are friendly! I visited this store on Sunday, 11/19/23. I wanted to give a special kudos to Bianca, the worker that was there. She went above and beyond to handle a print job that took longer than expected. All customer service is not lost and I really appreciate her kindness and efforts to get the job done. Thank you so much!”
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“I was in a situation where my package kept getting rejected. They could have easily told me to call customer service cause they’re a franchise and they have nothing to do with it…. And I can’t speak for all the other workers in there, but the lady with the turquoise hair went above and beyond to resolve my issue and relive the stress that was brewing! She was very clear on what she could and could not do. She was very professional. The way she handled my situation and took initiative, gained my respect! 10/10 highly recommend!”