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February 2024 by Liz Y.
I called customer service to verify my balance and get my account number but they charge $2.50 just for telling you the balance. I thought that's what your job was as a teller. If I can't get my account number from you to use the automated service why is calling an option?
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September 2021 by Anna M.
It takes so long for my checks to be accepted and i don't know why:( This has been happening recently, it never used to happen before. It usually would take within the hour but with my past few checks it has taken almost an entire day.
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April 2021 by Eddie Pickle
This guys loaned me the money to get a great and have been great ever since just wanted to sayThank You
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October 2020 by Deborah Pressley
Phone call to inquire about services, very patient and professional service.ThanksMember since 1984
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November 2019 by Deyon J.
My credit union location rocks! The staff is very kind. They are always quick and efficient. They offer a number of services from account options to loans to financial planning. No complaints here!
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October 2019 by valerie jones
Service has greatly decline. No longer personal. Plan to switch to Avadian in the near future. The president needs to retire no longer innovative
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December 2018 by Amy Walker
Always helpful. Excellent customer service!
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October 2018 by Val W.
There really is not a whole lot I can say about this credit union. I have never been inside, but I use their ATM because it is the closest ATM to me. I like that the ATM area is well-lit. They do charge a $2.50 fee to use this ATM if you're not a member. However, my bank offers me a service where they give me back ATM fees so that's not a big deal to me. My only issue is that I wish they would allow for us to get cash in increments of $10 rather than $20. I do not like to carry cash. Most of the time when I need cash, it's to have a tip for a Yelp event or my kids need a few dollars for something at school. Anyhow, because it's convenient, I'll continue to use their ATM.
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August 2018 by marketta stevens
Nice employees, not enough branches, services needs improvement to better accommodate their members.
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August 2018 by Tessa Daniel
Been banking here for 10 years. Never can get them on the phone. Mobile deposit has been down for over a month. And the employees are NEVER any help.
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July 2017 by Vicki Jones
My favorite branch is closing on August 1 but not before I make memories at the Fultondale location.
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July 2017 by Bonnie McGowan
Got our car loan here and they are great
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July 2017 by Sarah Dale
Banking without the bankers! Great service and I love that they are so involved in the community!
