Home Improvements near Hoover, AL

“Love coming to Lowe’s. The store is always kept up nicely and the staff is always pleasant. I’m always in a project or needing something for work. Yall are great!”

“I’m very impressed with all 6 trips to Lowes in Brook Highland due to 4 gentlemen. James, Michael, Sam (I think it was), and Seth went way above the call of duty to help me find what I needed every time. They were professional, knowledgeable, patient, and eager to help. It’s always a pleasant experience at this Lowe’s!”

“Shout out to Kayla, Melanie and Greg in the back and to all the people that help keep this place running. With inventory, logistics and supply the way it is, they're trying to keep things humming even when there are roadblocks or unexpected issues that arise. 5 stars for the heroes that are trying to help as best they can.Now for corporate, 2 stars. Not enough inventory, not enough analytics predicting what's selling or going to sell. Logistics and last mile delivery carriers can only do so much when the order is incorrect at the source. I got sent a Whirlpool range when I ordered a Samsung online. Clear difference in vendor, packaging, sourcing, and delivery. How this was not caught upstream is a mystery. Now this cost the delivery contractor 2 useless trips, restocking and logistics. Overall, several hundred alltogether and this could have been avoided. The mistake is costing the company more than the purchase was worth. This issue was caused by corporate and had nothing to do with the store or the local employees. Corporate just sent the wrong item. And now people at the local store have to jump through hoops just so I can cook on Christmas. Was supposed to be a delivery Dec 3rd. Now delivery estimates are after Dec 26th. With a market cap of over 100B and over 1700 stores, we can understand why Lowes LOW is running at a net margin of around 7 percent behind its competitor Home Depot at about 10 percent. Now this is just one data point, one mistake on the chart, but, c'mon corporate, don't shaft your local stores because of bad central decisioning, order management or applications. Lowes Corp, you can do better!”

“WOW what a great salesperson!Service after the sale went above and beyond!I will Always use the recommended Electrician.At first I didn't and the goof (Licensed electrician)said," That's just the way it is!".Laura set me straight and recommended the Electrician and it is perfect!! There is a difference!”

“Nicole at Prosource was an absolute pleasure to work with. She was incredibly helpful assisting me with custom molding I was trying to locate to match my existing cabinetry. I genuinely appreciate the time and dedication she took to ensure all my questions were answered and would highly recommend working with her!”

“It started out with a leaky toilet and ended with a total bathroom update.Home Depot was where we ended up finding a lot of what we needed. And the items we had to order came in pretty quickly and in good shape. Seem to have a mix of employees who know what they're doing and know all their stuff and some you're better off with trial and error picking your own supplies. Some are new, so hopefully that learning curve won't be too bad because they seem like nice enough guys. Not that they didn't want to help, just didn't have the experience yet. Not the easiest location to get into and out of during heavy traffic times, but the location is conveniently, centrally located to serve a lot of people, and parking lot itself is good. It's just located at a busy intersection.”

“Loved it. I found the items online that are in the store. It gave me information on exactly where to find it (aisle#, bay#. I went straight to it ?. Wonderful experience.”

“Way to go Home Depot, your staff is always friendly, your products are neatly stacked, and items are abundant and reasonably priced. It's a breath of fresh air when all these points come together. Hope you get to enjoy this place as much as I have.”

“Toni was really helpful and super nice! If I ever had an issue I couldn't figure out, I would definitely come back and ask for her. Super helpful, patient, and positive. I can not say enough about this customer service.”

“Was in the area, Courtney has been talking for a while about wanting to buy himself a tool set. So we came into Home Depot. I've had some issues with other HD in the area especially when ordering items online from them so I figure it's always better to shop in store. We walked around for a while. Looking at tools, light fixtures and other items. Honestly, HD is one of those stores you can walk around in and just look at all sorts of items and be entertained for a long period of time! Though we did walk out empty handed, we still had fun looking at the various items sold in store!”

“My wife stopped here while traveling with our little camper and Dre (store employee) went far beyond his duties to assist her, by helping to repair a section of metal that somehow came loose during travel. It’s good to know that there are still good souls in this seemingly soulless world !”

“I seriously cannot explain how wonderful my experience at The Home Depot Hwy 280 was earlier this week. For the past few weeks my childhood dog has been fighting for his life, and what we all feared would happen reached it's fever pitch on Wednesday; We were advised to put him down as soon as possible. In the midst of freak sadness, I drove to The Home Depot determined to build a doggie casket - or, otherwise seen as, a simple wooden box. Walking through the doors, and back towards the lumber section, I quickly came to realize how little I knew about anything I was here to do. Which wood did I need? What hardware was necessary? Were my dimensions even right? I had no idea, so I just started wandering. Before I could stomach the thought that I should probably give up and just go home - I was approached by Austin S. Austin was incredibly nice and personable right off the bat, and quickly the conversation of my dogs soon-to-be passing came up. He showed me nothing but empathy and understanding. Without a second thought he dropped everything to help me not only finalize my dimensions, pick the best wood for the job, cut the lumber, and pick out hardware - BUT HE TOOK THE LEAD ON HELPING ME ASSEMBLE THE CASKET! It was service like I had truly never seen from an establishment, and I hope Home Depot never loses talent like Austin. To wrap up, he priced all the materials together and walked the fully built casket out to my car for loading. Thank you, Home Depot Hwy 280 - thanks to you my precious pet will be honored exactly the way I had hoped. This will never be forgotten!”

“Home depot was great my husband and I went there and bought a chainsaw. They were very helpful they explained how to take care of it. Reasonable price.i found out they do curb pick up and they do recycle for me I've been buying tools lawn movers drills saws Sanders wrench sets. MY husband has all the tools he need I still go to home depot and buy other thing's from there.for him and myself. Check them out summer isn't over yet for your home improvement they have what you need.”

“Store 0881 the experience I had at this store is something to brag about. I saw on their online site that they carried this certain item, so I drove there to purchase it. I get there and asked a worker what I was looking for and showed him the picture on their site, he told me I had to order it and have it shipped. I left and as I was walking to my car, I saw another worker, who turned out to be a manager, we walked back in the store and looked up the product I was searching for. Well they had plenty in stock. Damion was the manager who helped means doe my troubles he gave me 10 bucks off the price.I get to the register to check out told the cashier what Damion said and she didn't question me not once. That Cashier's name was Alissa very polite lady. Had a nice conversation with me. Before I could finish my transaction Damion walked up to make sure I was properly taking care of.”