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January 2024 by Kaci Davis
Tracy was amazing and friendly! She got everything handled that I needed done! The ladies at the front desk were so helpful and sweet as well! And my car looked great when I got it back! Overall great experience and great customer service!
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December 2023 by N G
They do a good work, very courteous and friendly staff. All in all very professional my only complaint is how long it takes to get scheduled and then getting your car back. They must busy and for a good reason.
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October 2023 by Tamika Lardell
The staff and service I received was great. I appreciate how they kept me up to date on my car and how fast they got everything accomplished. Although I hated losing my car I thank you for making the transition a bit easier for me and keeping me in the know with every step of the process.
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October 2023 by Iris Claros
HCC fixed my Jeep after a light pole fell on it in the highway. I must mention that the condition of my car after repair is definitely better than before the accident. They don’t cut corners on a anything and the quality of the work is outstanding.The only reason why I took a star off its because the repair took 5 months and 9 days to complete. This was not an insurance claim so I did not have rental car coverage. I was not kept informed of the process and every time I reached out for an update I obtained very unusual explanations. The supply chain might also have played a part but I still think that 5 months was a bit excessive and caused me a lot of stress. The repair cost was also $19,000 which is almost what I owe the bank. Anyway. I am happy to finally have my Jeep back. I am extremely happy with the quality of the work. So if time and money are not important to you, this is a top notch collision center.
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October 2023 by katherine manush
They did a fantastic job repairing my Ford Escape after I was hit by another car in an accident. They kept me informed throughout the whole process so I always knew what was happening. They even got my repairs done early! Highly recommend!Services: Steering & suspension repair
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August 2023 by Tracy Sutton
Tracy and her team were amazing in the fact that they kept up abreast of the status of our vehicle. There was a little area that needed paint touch up once we went to get it. She apologized without saying something like it must have already been there. Nevertheless she didn’t and said they will keep it for a few days to make sure it’s correct and extended our rental with our insurance. I highly recommend their team if your vehicle take an unfortunate hit like mine did. You will be pleased ?
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August 2023 by Samantha Mickle
Highly recommend Hendrick Collision to handle any repairs needed on your Subaru. They don’t rush the process and make sure your vehicle will be returned to you in the best possible condition. I worked directly with Chad and he was very kind and kept me updated throughout the repair process. The front desk staff is also extremely friendly.
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August 2023 by Teresa Bell
From beginning to end I was greeted with kindness and a welcoming atmosphere. Chad and his team are well deserving of my highest score. Before the work was started Chad got a worker to piece my car together to drive until the parts came in and I must say he did an excellent job. Chad kept me aware of the repairs and possible completion date by email and phone calls. I got a call that morning to say that my car would be ready Fri evening, which was a surprise, 6 days early, saving money I didn’t have to spend at Enterprise rental. Hendricks Collision is an awesome team. Thank you for putting my car back together, looking like new and getting me back on the road.Services: Painting
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August 2023 by Vance Traffanstedt
They should come with an Easy Button! Overall process was straightforward. Great communication. Work was completed on schedule with high quality. Chad Arrington was a pleasure to work with the entire experience.Service: Painting
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July 2023 by Rebekah Rose
I’ve been to Hendrick 4-5 times over the last decade or more. I was originally sent there by the insurance company when I was rear-ended; the work was done well and quickly. I’ve always come to Hendrick when I needed body work- insurance or no insurance. They are fast, super helpful and they do lovely work. I’ve had 2 or 3 bumpers, tail lights and bent quarter panel, headlights and misaligned hood fixed.Service: Body & Trim
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June 2023 by Howard Hunt
Was cautious as my new truck had been rear ended. Only the best would do. I shopped around and word was Hendricks collision was reputable. I was assured my truck would be in good hands. The quality of work showed in the final product. As promised she looks just like she rolled off the showroom floor.Service: Body & Trim
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June 2023 by Eric Whitehead
We had front end damage after striking a deer. The car had to be towed in. It took a while due to parts delays, but we were expecting that. Mr. Todd Hart of Hendrick collision, kept us informed either by email, phone call, or both at regular intervals. When the car was returned, it drove perfectly and looked like it had just come off the showroom floor. We are completely satisfied with the work done by Hendrick.Services: Painting
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June 2023 by kathryn barchard
Dropped in without an appointment to check on a problem with my 21 RAM 1500. Figured I'd have to come back but they knew exactly what was wrong, got me in and out in 45 minutes under warranty. Great folks to work with.
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May 2023 by Lucy Abruscato
Hendrick Collision is great! Everyone is so kind and patient, both times I have used them the repairs are done very quickly and they do a great job. I couldn’t recommend them moreService: Body & Trim
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May 2023 by Brooks
Chad was great and so was the office staff. The paint and body guys did amazing work. Great experienceServices: Painting