Goodyear Auto Service is a full-service tire and automotive repair center, praised for its professional and knowledgeable staff. Customers have shared positive experiences, highlighting the helpfulness of team members like Austin Tyler, Daniel, and Steve Henson. Many appreciate the quick response to urgent needs, such as tire replacements and repairs, even during late hours. One customer recounted a late-night emergency where the team provided immediate assistance with a blowout, demonstrating dedication and exceptional service. The shop is recognized for its ability to handle various tire needs, from rotations to sensor installations, although some challenges with tire pressure sensors were noted. Despite any minor issues, the staff's willingness to assist and resolve problems stands out. Customers mention a good overall experience, with services like tire installations and alignments completed without issues. While the waiting area may be described as bleak, the quality of service and commitment to customer satisfaction have led to strong recommendations for Goodyear Auto Service, especially in Hoover, Alabama. Many customers express gratitude for the assistance received, making it a reliable choice for automotive needs.
I had two tires replaced and suspension work done by Anthony, one of the techs at this location. He is quite competent and very customer oriented. It was a pleasure to deal with him.
July 2025
Words cannot express how incredibly thankful I was for Austin Tyler, and Daniel at Goodyear! I had an emergency need for new tires, and they helped me find the best fit! They were very professional, and knowledgeable about car repairs!I would absolutely recommend this good year to anyone driving through Hoover!
January 2025
Experienced exceptional customer service & quick & efficient work on my vehicle. I will be back!
