-
November 2023 by Glen Goodwin
Wonderful customer service! Friendly and helpful every time I go there. Also, I recently needed to refund a product I accidentally purchased, the refund was initially not processed correctly but my experience dealing with their customer support was impressive! Quick responses to every email I sent and a quick, effective resolution to the issue, they really seemed to care about getting it resolved as quickly as possible. I will never consider going anywhere else for vape products!
-
November 2023 by Bob Zum
Good product, but watch out. Some of the clerks won't ring up the current specials or deals unless you ask... kind of messed up when you're a repeat customer... as in, had just been in 15 minutes beforehand, bought 2 products, and no deals were mentioned. Come back, buy 2 more products, ask if i have any points the second time, and there's magically a buy one get 50% off one deal. Same clerk too, she treated me like i hadn't just made a purchase minutes before and was a complete stranger.
-
August 2023 by Bruce Werner
Vape died this morning, so needed a replacement, stopped by here. Didn't have my preference yet was able to show me the runner up, and now I am good to go.Fast, friendly, fair service. Only place open like this around before 10.
-
June 2023 by Tee powell
Do not shop here! Beware! I was told when I went to their Charleston SC store that " They don't want my buisness" this is exactly what they told me. How crazy, right there a mile away from where they sold slaves for 400 years they told me this. This guy was so disgusting towards me. I'd been going here over a year weekly and sometimes daily. I could not understand why. Then I was told "we don't want your buisness". They're under new management and I see how the new management feels and treats Black people.
-
June 2023 by Tech reality
Came in with my popss and they asked me for my ID because i corrected what my dad said to the man. So he could not purchase what he needed. Weirdd lol.
-
April 2023 by Jessica o.
Great selection and very knowledgeable nice people!
-
April 2023 by Local G.
Friendly and helpful staff, great selection and prices; they have really great sales. Highly recommended!
-
November 2022 by Jamison Lackey
Great selection and wide variety of products. Great customer service!!!
-
November 2022 by Lauren Tucker
amazing customer service! Every salesperson I have had here is SO knowledgeable on the products. great sales too!
-
November 2022 by Alex Rice
They have good D8, and they always have good BOGO deals on D8. I've bought multiple vape batteries and a couple water pipes. I've had one water pipe constantly leak out the bottom, so I tossed it. I also recently bought a disposable that stopped working after its first charge, still full of wax. Other than that their reward program is pretty great.
-
November 2021 by John Smith
I'm an open-minded and extroverted person but the guy running the store had a lovely 30 minute conversation that included scoring percocets for a customer while I stood there waiting to buy 2 things. She left him her name and number on the back of one of his business cards, I recorded the conversation. I almost walked out but the off-brand D8 cart prices are hard to beat as far as local stores go. I wont be back (shrug)
-
November 2021 by brazy Brazy
Had a problem with a couple of vape batteries I purchased from this store. The ones I purchased were just $8 so i didnt expect perfection but customer service was still quick to respond and resolve the issue.
-
November 2020 by John B
Came here for the first time this past weekend. I didn't catch the name of the associate working that Saturday evening, but she was professional, knowledgeable, helpful, and friendly. Both the selection and quality of the products offered is unmatched, and the location itself is easy to find. I would recommend Gallery Smoke to anyone of any backround interested in or curious about CBD, as well as all tobacco smokers.
-
November 2019 by Chandler Heard
I didnt catch the guy's name that helped me but he was absolutely awesome! He had longer curly hair so if you see him, talk to him because he is full of knowledge. The atmosphere was very welcoming and was very clean. I'll definitely be back to visit even if I live 35 mins away. I was very impressed.
-
November 2019 by Brittany Hill
So my very first experience visiting Gallery Smoke was not good at all. Salesperson I had was terrible at selling. I left a review about my experience on January 8th with only 1 star. The HR of Gallery Smoke seen my review and sent me an e-mail regarding talking to me about my visit. But after I sent an e-mail I never followed up with her again. I live right down the road from this location, so today January 31st, I needed some more e-juice so decided to stop here and give this place one more try. I didn’t mention anything to the saleswoman that was helping me (Jules or Jewelz) with my purchase today. But she was so helpful and seemed so enthusiastic and really interested in helping and selling me what I wanted. She was amazing!!! So when I was checking out at the register I asked about setting my e-mail up for future discounts and she asked for my name. When I gave her my name she automatically told me that Shelley the HR had a $50 gift card ready for me in my name!! I was so surprised. I was really not expecting anything more regarding my first visit and experience considering Jules was so amazing with me today. But I ended up leaving so happy and so pleased with this company! She even gave me a free coil that I had needed also. So I paid only for my juice and left with a free coil and $50 gift card!! I will forever be a future customer after that!! So happy I ended up visiting again today! Thank you Shelley and Jules!?
