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November 2023 by Shelby Walcott
Was at the Galleria last week looking for clothes to layer with for an upcoming trip. The associate Christiania "Nia" was amazing! She went above and beyond to help me. She looked in the back for winter clothing not yet on the racks that she thought I would like (which I did)! Her picks were perfect for my trip. She also found clothes throughout the store for me. When I asked for her opinion, she was honest and helpful. I found a pair of tan jeans 1 size too big and she recommended washing them on high heat; she said I could bring the pair back for a refund with no tags if they didn't shrink. I was there for 1.5 hours, and she never ceased to help me. I just want to thank her and tell you what a great staff member you have. Thanks again!
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April 2023 by Cecily Caudle
Such a cute stop, super awesome stuff and great sales
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June 2021 by Laura Holton
Cute earrings!
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February 2020 by Nina Garcia
I had a great time shopping yesterday! Katy helped me shop around for the perfect Valentine’s Day outfit, and told me about the great deals! She added these heals that were absolutely p-e-r-f-e-c-t!!! When I come again I hope she’s there to help!
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January 2020 by Amy Mills
I loved the customer service and the prices were reasonable. Our salesperson spent a lot of time helping us out with dresses and was very helpful.
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January 2020 by Vanessa Brown
I love this boutique!
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November 2019 by Chamfamie
Staff gets all in your face, asks too many questions and is just overall creepy. I AVOID this store at all costs after I had a bad experience before this one. I figured maybe it’d be better, but no this place was much worse. I left the store because of how uncomfortable I was. Not a good experience at all, definitely wont be going back.
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May 2019 by Holland N
A nice boutique but customer service brings the experience down :( About a year ago I had a romper I was trying on and wanted to buy, then the sales employee discouraged me from buying it. Even though I told her I liked it, she tried to convince me that I didn't, and called it inappropriate. I was used to the employees here being pushy but left that day feeling very surprised and confused. Be careful because even my friend agrees they don't treat all people equally here. I haven't been back since.
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May 2019 by Tylan
Very nice clothing and the staff is very helpful. Also if you’re an impulse buyer like myself, they have millions of random goodies to catch your eyes and you never know when you will find a treasure you have to have
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March 2019 by Amy Johnston
Sometimes brassy but I can always find something cute for my daughter here.
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November 2018 by Pratik J
Decently big francesca's. Very similar to most of their sister stores. Been here during Black friday and they did have some decent sale items.
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September 2018 by Tylan Hallmark
Very nice clothing and the staff is very helpful. Also if you're an impulse buyer like myself, they have millions of random goodies to catch your eyes and you never know when you will find a treasure you have to have
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September 2018 by Lisa Adams
This is such a fun and well stocked boutique! Great customer service and amazing gifts.
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September 2018 by Ashley Patterson
Went to francescas 10 minutes before they closed and knew exactly what I wanted. I was putting on the shoes making sure they fit when the lady who claimed to be the manager suggested I go to payless. I said by the time I walked over there they would be closed and she said “well we are closed too.†It was 8:50 and they close at 9. I bought my stuff and left and was out the door by 8:55. I've worked in restaurants that close at 10 and had people walk in at 9:55 and order food and keep us there until 11 or later and we only get paid 2 an hour. This “manager†should really work on her customer relations if she wants people to return.
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April 2018 by Krissy Davis
I just want to say that my daughter and I have looked around in Francesca's many times but we never really find anything we like. We were at the Galleria today looking for a dress for awards day and found a dress that she liked. The associate was amazing today. I hate that I didn't get her name but she went above and beyond to help us today. She looked in the back for things she thought my daughter would like and looked on every rack in the store for us! I just want to thank her and tell you what a great staff member you have. Thanks again!
