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November 2023 by Kendra Menghini
Excellent service with quality care in a timely manner. Justin did a great job. Was professional and friendly. I highly recommend Express Oil change and Tire Service Grove BLVD!
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November 2023 by Mike Warsaw
Mickey and Justin did a great job taking care of me and what turned out to be a more difficult oil change than expected. They went above and beyond beyond to remove a broken oil filter and get my car up and running again.
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November 2023 by Aquita Thomas
Doug was phenomenal! He was very attentive and answered all my questions. Joel provided a quick and painless service and helped with all recommendations! I’ll certainly come back. Phenomenal team!Service: Oil change
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November 2023 by Whitney Torbert
Mickey took excellent care of me during my service! He was extremely attentive and knowledgeable about all of my issues. T was efficient with my oil change and had my car running clean within minutes! I have been having issues with my windshield wiper fluid dispenser and no one has been able to help…until Baxley. He fixed everything within minutes and I was ready to go! I would highly recommend this location for your vehicle service need!
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November 2023 by M B
I love express oil change! Justin was so friendly and professional. He got me right in and did the oil change quickly and efficiently explaining the process as he went. It’s always nice feeling like you can trust the person working on your car!
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November 2023 by Sothernbella Tkswinger
Mickey was very helpful with oil service and determining issues and ensuring my car was back up in working order. The team here is amazing. The manager also was willing to help out locating parts need and went the extra mile. Thank you!Services: Exhaust
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November 2023 by Brandon Wright
I’ve been a loyal customer at Express Oil Change, particularly the Hoover branch, for about five years now. Over the years, they’ve consistently shown exceptional service, and my recent experience was no exception. I brought my 2013 Dodge Durango in with multiple issues: from needing a new AC condenser and thermostat to brake pads and rotors replacements. Despite the extensive list of repairs, Baxley ensured everything was addressed in a single day! I arrived at 8 AM, and by 5 PM, I was back on the road, feeling as though I was driving a brand new vehicle.Their commitment to quality is evident, and it’s the reason I’ve placed my trust in them time and time again. Every visit reassures me that my vehicle is in the best hands. I wholeheartedly recommend them to anyone looking for reliable, efficient, and trustworthy auto service.
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November 2023 by Courtney Bassett
I always take my car to Express for oil changes. They are so professional and always kind and courteous. Mickey and Justin took care of us today and we were in and out in no time! Thanks guys!
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September 2023 by Anna Hart
I had an excellent experience, as always, with express oil change today. I spoke with Mickey and Joel took extra great care of my car. I always trust express oil with all of my needs! Thank you for continued great service.
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September 2023 by Alyssa M
Great service! As a woman, I hate coming to anything car service related. Mickey’s management & service made me feel less intimidated & very cared for. Very grateful for him & his team
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September 2023 by Christina
Mickey serviced my car today. Was very quick with my oil change and air filter. This location is usually the one I go to. If you are in the area, give them a visit!
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September 2023 by Chris
Multiple great experiences at Express Oil at the Grove. Service was expedient. Associates are courteous, professional, and willing to answer questions/explain recommendations. Will definitely visit them again!
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September 2023 by Brandon Hallman
Not impressed. Called at lunch to make an appointment for an oil change and tire rotation at 4:30. Alex tells asks me if I can make in closer to 4 . I tell him yes that I will leave work a little early to be there at 4. He tells me to just pull in to the oil change line. Once I get here and I pull in for the oil change the attendant goes to speak with Alex and Alex says he just took his last tire rotation in for the day. So I leave my job early to help them out and still don’t get what I asked for. I had rather you just tell me you don’t feel like doing it then to lie to me over the phone. Last time here for sure. I’d rather pay for actual service than me helping them out for nothing.Service: Oil change
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August 2023 by heather smith
I’ve come to this location (The Grove in Hoover) for years to get oil changes. I just recently bought a new car and went in this morning for the first oil change. They didn’t have the correct oil filter for my car but they called around trying to locate and order one. They all really went above and beyond. They were able to get the filter ordered but it’ll be a few days before they get it in. They gave me a discount on my service today. Thanks guys for being so kind and really showing the best customer service! Thank you to Ken, Caleb, Mickey and Tomain!!!Service: Oil change
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July 2023 by Viper Venom
Alix & Gary were so helpful & professional a few days ago. I came out from work around 4pm & noticed my tire was going flat slowly. Express Tire closed at 5pm. I drove over to see if they could help me out. Alix said we can get that sweet Camaro fixed up for you! I was so thankful. It was raining & it was a great help. Gary took the car right in, fixed the flat, checked the other tires pressure & made sure my wheel lock key was back where it belonged. Great group of guys willing to do what it takes to earn business. Thank You!
