Electronics in Hoover, AL

“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”

“Some of the best customer service I've experienced. I had a relatively small repair, but it required finesse-they worked me into an already full schedule, did the job in far less time than I had a right to expect, and went the extra mile to correct a problem that made the job more complicated than we thought it would be. These guys deserve your business.”

“Joe was a HUGE help with setting up a business account and getting all of the devices we needed. He helped walk us through the account, helped us pick the best devices for our budget, and made sure we could make the most of any deals we could. We walked out to be very happy to be switching from AT&T and be a part of the Verizon family. Would highly recommend using this Verizon location.”

“Made an order online to be picked up in the store, and it was lost in cyber land. Store employee De'Jah was amazing and quickly corrected the issue. Another employee loaded the item on my truck.”

“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”

“This is considered Walgreens Galleria. It is ridiculously busy. We used this Walgreens about 4 years ago, then transferred prescriptions to the old Rite Aid at Hoover Commons. We loved it, Walgreens bought out that store. Then they suddenly closed with a little notice, in February 2024. So now we are forced to return to the “Galleria Walgreens”.

Joy, One of the Veteran pharmacists that was at the previous Walgreens, the one that closed is now working here. She may be there part time or maybe she floats. I am unsure, but she is AMAZING! It is so nice to see a familiar face and someone who knows you. She is very personable and helpful.

Sometimes they’re just too busy,. The customer service is usually decent. I’ve had a couple of times where I’ve been hung up on, or placed on representative hold, many times when I’ve called and had a genuine problem with the app, not letting me refill a prescription that I could see, it was just tell me it was at a store that was no longer open. And short of going there myself, you must call.

So there is a disconnect between the app and this store. The app stinks. It is not very reliable. Sometimes it works, sometimes it doesn’t.

At any rate, I would give this store a 4/5 on Customer service. They are helpful, it’s just really hard to get through. I miss the short waits, Familiar faces, helpful and friendly staff at our other Walgreens.

And for that reason, I may transfer our prescriptions somewhere else.
I can’t complain because they always have my medication in stock. They can’t help that they’re very busy. So that’s the only complaint I have. I guess busy is a good thing, but they’re only human. I suppose it gets a little crazy working at a place where the drive-through is always five or six cars deep. And there’s usually a line inside as well.

If you use this, Walgreens, I would suggest you just park and go inside. Drop off your prescription and come back later.

I used to get my prescriptions filled while I waited about five minutes at the old Walgreens that is now permanently closed. Those were the days.

I don’t mind waiting, I don’t mind dropping off. But you have to go at a time like 3 o’clock in the afternoon. Avoid Early pick ups, Avoid the lunch hour 11-1 and by all means avoid 5 O’clock rush-hour. Go after 7 PM if thru week.”

“I don't know how this happened. Somehow, for years I have over looked Macys hen shopping for all things makeup, skin care, and other beauty supplies. Came in yesterday since we had parked in this area prior to walking around the Galleria mall. Most of the times when we come to the mail we park on the JCPenny side and don't pay any means to Macys. But I am so happy we came through yesterday. As soon as we walked in we saw a gorgeous display of fragrances. We were on top of that so fast spraying different ones to see what they smelled like. It got intense. Next we walked through the purse aisles as well as the make up and beauty supplies. Everything was marked down as low as it possibly could be marked down. I saw some bath and shower sets for $2 and even lower than that. All in all, if you are looking for a gift for a friend or yourself, I highly recommend checking out Macys. There was so much good stuff.”

“The sales associate, Mumtaz, on John Hopkins Parkway in Hoover, Alabama was very helpful and courteous regarding my purchase. He had product knowledge and had amazing customer service skills.”