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January 2024 by Laura Cruz Govea
I love the shoes, but sometimes you have to order online because they are not available in the store.
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January 2024 by C RT-TIM
Girls at the Hoover location were fun and helpful! I bought 2 pairs of DR Martens, Birkenstock clogs, and Cole Hahn dress shoes for several different reasons. I also purchased several extra pairs so I could let my son try them on at home because he had a funeral out of town for his best buddies family member. We were stressed out and trying to get outfits together and he is NOT a fan of shopping. I explained that I was buying more than I needed and they were very helpful and didn’t frown at me when I returned a couple of pairs that didn’t work. I actually ended up buying more than I expected because they were so helpful that when I asked about a discount on Dr martens they told me to check the website. The price online was significantly lower $169 in store vs. $99 on line. When I asked if they would match the online price they asked the manager for me and I received the discounted price which was a huge help at Christmas time! Fun to shop there as I was there for several hours over a 2 day period buying and returning shoes. Good customer service and very helpful and of course I was shopping near closing time! If they were irritated it wasn’t to my face which was nice with everything we had going on during the holidays. I recommend this location!
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November 2023 by Amanda Spellman
New fantastic boots 60% off too
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September 2023 by Clay M
A few shoes. Prices average. Men’s section limited. Toddlers also limited. Mostly women’s shoes. I did not find a great deal.
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June 2023 by Ashley Elizabeth
Very impressed with their handbags and shoes!
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June 2023 by Ala Ashouri
The worst place to buy something from ,I’d rather to throw my money in the street, then giving them business .Do not buy anything from this store .because of their customer service and they are working so hard to give you the worst service I will never give business to DSW and I I hope you two
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April 2023 by Rod Johnson
Great selection of men and women shoes.
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April 2023 by Jasive Wilder
The place has different hours posted. Says 11:00am not 10:00am.
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March 2023 by Jessica Robbins
This location years ago was always maintained, kept clean, seemed to have a basic procedure of getting merchandise out, stocking.. and some customer service. However, I recently applied to this location as an assistant manager and when I walked in for my interview I was appalled. My interview was at 10, but the store didn’t open until 11. There was trash all over the floor, shoes left laying around from the night before, the doors/mirrors had probably not been cleaned in 6 months. It was just messy. I could understand on a busy weekend day but first thing in the morning on a Wednesday? I have an extensive background in footwear retail, the most recent being a district supervisor for a very large footwear retailer. I wouldn’t have accepted that job if my life depended on it. Take pride in your store.
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January 2023 by Christy Howell
Pricey, but sometimes you can find a great deal.
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November 2022 by Shane O.
ABSOLUTELY DISGUSTING mens restrooms. Very poor/Small selection and availability of non-slip shoes in mens and women's sizing
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October 2022 by ShaJuana Perdue
Service was fast. I didn't have to wait in line too long to pick up and item I purchased online. Customer rep was a little abort with me, but my look straightened that out.
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October 2022 by Benjamin Buchanan
They have a wide selection of footwear that will appeal to most so it shouldn't be hard to find something for everyone's taste. Prices really aren't that cheap even on the discount/closeout racks but they do stock lots of shoe styles to choose from.
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June 2022 by Raven Christian
The selection was nice. It wasn't busy so it was quiet and the staff was nice. I think the stock is first come first serve but they have new inventory every week or so so the selection is constantly morphing. I'll definitely be back
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June 2022 by Kimeth Jeffries
Great place to shop for the whole family.
