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December 2023 by Hilly
Went yesterday 12/1/23 at around 7:30PM to pick up my store pick up order. I was greeted by a very kind woman who was attentive right when I walked into the store. She helped me get my pick up order since it was my first time and got me in and out in under 3 minutes. Been going here for years and never had that great service till now.
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November 2023 by Gabe P.
We came here to get new soccer cleats for my nephew. This is a huge store with a spacious layout. The soccer cleats are located upstairs away from the other shoes. Don't understand why. The soccer cleat inventory was so, so. The size we needed didn't have much to pick from. We eventually found a pair of cleats my nephew liked. Pricing was comparable to similar stores. The staff I encountered were helpful. I signed up for the rewards program but I don't know how much I will utilize, since I don't shop at Dick's often. I did spot a few things I would be interested in, so I may be back sooner than later.
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September 2023 by Tonja Hooper
The lady in the women shoe area was nice
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June 2023 by Ashton Holley
I went in today to exchange some shoes I bought online from Dick’s a few months back. Shoes broke (heel of Nike Air Zoom pocket lost its air somehow) under use inside the parameters of what they are meant for. Long story short, the corporate Dick’s number told me Nike shoe products automatically come with a 2 year return policy and to take them to any store. Almost seems too good to be true sort of. I went in and was greeted with great confusion and misunderstanding by a cashier of what I brought the shoes in for. A manager was brought over and called corporate. Luckily, while the manager was on the phone, a guy checking out passes me and tells me to go to the 280 location near by and that they are a lot friendlier. The manager lets me know the only option is a non-receipt refund that would be worth basically nothing. My purpose was to see my options (if any and corporate didn’t know what they were talking about) and get some usable workout shoes because I paid a pretty penny for them just to break under normal use. I didn’t want a few bucks. The two stars over one come from the fact that they never were ugly to me and genuinely confused, but the Highway 280 location went above and beyond to get me a similar pair, while this store offered no help.
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June 2023 by Luke Smith
I was trying to do a survey for a school project to see which states like a specific college team and he had the audacity to say "sry bud I don't have time for this"
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June 2023 by Melissa Estes
I tried to return a spikeball set I purchased a week ago, couldn’t find the receipt. They offered me $2.20 for something unpaid nearly $50 for!!! Some new policy????? I miss good ol consumers rights. I will not we shop here again, academy it is.
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April 2023 by James Darden
Just save yourself some time and money and go to Academy Sports. The staff was nice, but they don’t sell many outdoors items. Pretty much just sell baseball, golf, shoes, and clothing. If you like camping, hunting, or fishing just look elsewhere.
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March 2023 by Eric B.
Very nice staff the fixed the issue I’m overall happy with transaction.
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February 2023 by Greg Mooney
I’ve recently tried to buy shoes multiple times, and there are 30 people standing around waiting for only 2 or 3 employees. You might want to go back to having the inventory on the floor.
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January 2023 by Tammy Earnest
Was crowded but the lines went pretty quickly. Staff was helpful and friendly
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December 2022 by Chris Zucco
Good selection, great sale going on just long ck out line due to holidays. Went to academy instead of waiting. But will return after holidays.
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December 2022 by Benjamin Buchanan
Some nice stuff but bring lots of money as this place is fairly expensive unless you catch a decent sale.
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November 2022 by John M.
Dick's Sporting Goods is a well-established chain and this particular location does a good job of representing the iconic brand. This particular location of Dick's Sporting Goods is located in nice wall with plenty of parking and an overall safe feeling. The staff was friendly, knowledgeable, and professional and this was an overall very positive experience. I have been a fan of Dick's Sporting Goods for a few years now. I seem to use them more around the holidays as a resource for gifts and every time around christmas, I have to wonder allowed why I don't come in here more when it's not gift giving season. All in all, I would definitely recommend this particular location of Dick's Sporting Goods. It is in a great shopping plaza with plenty of parking, the store is attractive and well stocked and the staff is friendly, professional and knowledgeable. This adds up to a winning combination.
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November 2022 by Jeremy Wilson (SVL95 Guy)
Not good spent 600 on my ol lady
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October 2022 by John Flemming
Maddie (spelling?) was super helpful tonight. She and other associates helped me find everything that I needed. (I did an Instacart order there for the first time and immediately asked them for help since I'm rated on my speed, etc). Maddie was more than happy to help me find the items that I was looking for. She deserves a raise. Thanks!
