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December 2023 by Terrell Ivey
Can't beat Costco Pizza for
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November 2023 by Angie M.
I have always loved a good Costco trip. This Costco I believe might be the only one in the state. Which is crazy to me, Came here with a friend to pick up some items for holiday shopping. They have so many things here, from wrapping paper to one of a kind gifts. We also needed to make a return and the people at the return counter were very sweet. They were kind and easy when it came to our return, making sure to put the store credit back on my friends Costco card. Best way to go about a Costco trip is either become a me,beer or find so,e one with a membership card so you can get all the amazing deals and steals.
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November 2023 by Darren H.
What's a trip out of town that has a Costco with stopping by? Blasphemy I tell you, I tell you!, of all the trips I have taken to Alabama to see my parents this was the first time I stopped in. Kirkland items (check), Cheap Gas (check), 1.50 hot dog deal (double check). I can never go wrong with s quick fill-up and a snack before getting back on the road here. The best thing is it's on my way home so I don't have to drive miles and miles out of my way.
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November 2023 by Davis M.
After entering the store using a Costco card and going throughout the store selecting items and putting them in our cart, we (my girlfriend and I) went up to the registers to make our purchase where we were greeted very passive aggressively by a worker (First name Linda) at the self checkout registers who checked our card and told us that we cannot purchase any items because the card was owned by my girlfriend's mother. After Linda called over an associate (who also was incredibly passive aggressive and unwelcoming) to help see if my girlfriend had been added to the card, which she was not. I understand that this is protocol but the fact that none of this was checked at the entrance and that we were let into the store and walked around for 20 or so minutes just to get to the register and told we cannot purchase anything seems like your "system" is not necessarily being enforced equally. This is also the first time this has happened in my history of going to Costco. I also understand that policies can change and that the family membership requires that any other user of the card must be added to the account, but the fact that not every worker cares equally about the customer and their experience is absolutely ridiculous. I could care less if this store had all good or all bad workers but I just want things to be consistent. That isn't that hard to ask as I also work in retail and I can say that a solid work environment is not that hard to achieve. Both me and my girlfriend feel unvalued and quite angry by our experience today. We will be put under the account but likely will not be returning anytime soon.
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November 2023 by Thelma S.
Went to Hoover Alabama Costco to purchase membership to also buy hearing aides for elderly mother. First was the badgering us to purchase the deluxe membership to the HORRIBLE customer service when we had trouble with the hearing aides that were purchased. They were given several chances to help us before we asked for our money back and that was an ordeal also. Hearing aides should be purchased where they truly will help the customer.
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November 2023 by Junk E.
Terrible tire service center... Came in with tire pressure warning sensor problem ... I thought "no-worries; I paid for the "Tire Pressure Management System Service Package" .... But alas, after spending $1800, I'm still driving away with the same problem I had when I brought it in. Oh yes, and was also rudely scolded by the store manager for caring on a technical discussion on the issue with the service tech. Even Walmart has much better customer service... Save you money and time and shop elsewhere.
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May 2023 by Sheri W.
I've never even been inside a Costco, anywhere! But we had a family party and had a sheet cake from Costco. OMG!! That was one of the BEST store bought cakes I've ever had! It had cream cheese filling between layers and the icing was perfect, not the typical greasy, sickeningly sweet type. I am still thinking of this CAKE! I may just buy a membership just for that alone!
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February 2023 by Larry M.
Best of the big box stores. Top quality, no seconds. Not many choices of brands. Their brand is good quality and price. Get their glasses and hearing aids. Great follow up service.
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February 2023 by Jasmine O.
I decided to grab a hotdog while I was shopping in Costco . I do not usually eat hot dogs or prefer them but if I did , I would definitely prefer these Hot dogs . They come in a nice warm bun and I assume they are boiled because that's how they taste.I was surprised how big the hot dog was considering the price I payed which was $1.50 for a hot dog that came in a brown bag and drink . The condiments are in the dining area in big containers where you can push the condiment or your choice out. Costco is a big store with many big things so I thought there would be a wait time in receiving my order but I put my order in at 7:56pm and got it by 7.57pm.The customer service is not that great they just call your ticket number and do not say anything else after that. As far as Covid precautions go , I did not see any that were being followed considering the condiments where in squeeze bins and the drink fountains were open so I would definitely take hand sanitizer and get extra napkins .
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February 2023 by Janna J.
I really enjoy going to Costco because of the abundant amount of products they offer. There's a wide range of everything one needs, especially for those who have larger families. Their produce is almost always really fresh, their meats and poultry are clean cuts, and abundant, and their products are well priced. Another thing that I like about Costco is its refreshments section. They sell Pizza, sundaes, churros, and more. Yesterday, I tried their hotdog for the first time. Usually, I will never eat hotdogs. I dislike their texture and flavor. But for the sake of an assignment, I opted to try one out. It was good for a "hot dog". I added mustard, ketchup, and relish, and I was actually able to eat one. I would recommend people try them if they are into hot dogs.
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January 2023 by Richard D.
I enjoy looking for the products on sale throughout the entire warehouse. I normally find products that everyone in the household will enjoy from apples to pizza to shrimp. Recently I purchase a box of personal size pizza and they did not last a week ( I went back to get another box.) , the same same thing happened with a box of 54 individual chips. My grandchildren love these and many other items as well ( some of the adults are eating them as well). I really enjoy the seafood especially the salmon and shrimp ( fresh and frozen in the freezer). Not enough time to put all of my items down that I purchase but a Hotdog Combo or a Slice of Pizza is an excellent way to end hours of shopping.
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January 2023 by Harrell B.
Who could not recommend Costco? The place is fabulous. Where else can you find this kind of quality at these prices? And, let me not forget to mention the kind and helpful employees. Customer service here is top notch.
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December 2022 by Bru B.
Great tire brands at better prices. The road hazard is a spectacular feature, construction in our area has lots of nails,screws and 2x4 in the road. Costco tire service is professional and friendly. I must say they stay busy and try to keep cars moving,but do your self a favor...Drop off the car or shop. I expect to wait an hour or two even for a flat fix. Just be prepared even with appointments.. Relax and know your car and family are riding on good tires and quality service.
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December 2022 by Chris Meigs
We have been customers for some time, even though we live over 50 miles away. We received a refund check voucher and took it there to shop today. We gave it to the cashier, but he forgot to apply it. We bought this to his attention after checking out, but he rudely said there was nothing he could do about it. We would just have to use it next time. I went to the manager and got the same basic stock reply. I told her it was their mistake and they needed to make it right. After a sigh, she then went and got us a cash refund. It is really the principle of the thing and all about customer service. As much as we spent there today, we should not have been treated this way. I do have to say this was our first bad experience there. it was crowded and maybe they were all just tired and frustrated. But customer service just sure seems to be going downhill these days.
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December 2022 by E N.
Always great quality and per their philosophy, the best prices. Also, their return policy and processes are unparalleled. My only beef is that often I will find something there which I really like, and next time I go, they no longer carry it. But that's a small complaint compared to the larger compliment of Costco being a great store. Also employees are exceptionally helpful, especially front desk.