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June 2024 by Kathy wells
I love that Boot barn is now in hoover it is a beautiful store very friendly staff. They greated me as soon as I walked in the store and helped me pick out the right boot for me. I will definitely be back in!!!
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June 2024 by Joshua Reynolds
So the store looks great, probably the nicest boot barn I’ve ever seen but at the same time the organization of the store is rather confusing. Prime example I came in looking for a typical hat (not a cowboy hat) and they were all over the store a couple here a couple there. Also the men’s section bleeds in with the women’s section so it gets a bit confusing. Store associates here would not help you had 2 stocking and one behind the register on their phone.
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May 2024 by John Jr
The service was horrible very bad very bad. I bought a 300$ cowboy hat and they put it in a bag and ruined it ?
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May 2024 by Tj
The service is absolutely horrible no attention and absolutely no help whatsoever.
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May 2024 by Sarah Nunn
First and foremost I was greeted as soon as I walked in the door which is always a plus. The store associates were very nice and helped me find the perfect boots for me. The store was very clean with everything in its place.I definitely will be going back to Boot Barn in Hoover. Thank you so much for y’alls exceptional service.
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May 2024 by Jayla Barne
New to the western journey but absolutely stunning store, so many options and the smell of leather! The workers were so nice! I was greeted walking in and they were so friendly asking me if I needed any help, although I just wanted to look around they offered up great starter boots since this is my first time in a western store, and even tried helping me put an outfit together for a rodeo I was invited to! Loved this store and the workers, will be coming back for that outfit!!
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May 2024 by B Henry
Went in to look around and was greeted by some really nice employees. Was asked if I was looking for anything in particular. I found so much cute stuff and some pants my fussy teenager, who doesn't like anything, really liked. Cannot wait to take the other fussy teen to see if we can find stuff for them . That you so much for putting customer service as an important part of your jobs. Thank you so very much.
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May 2024 by Edward Salguero
Awesome service. It was my first time purchasing boots and the associates were really knowledgable and helped me get the right pair and fit. Was actually surprises with all the western fashionwear they had and ended up buying some awesome cody james apparel as well?
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May 2024 by Greg Lowe
Friendly service and great deals!
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May 2024 by Shamari
Very nice store, loved the women’s section and the employees were so welcoming! My new favorite store!!
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May 2024 by Beth Smith
Went in to check it out since I had never been in the store before. The staff there was amazing, so nice and helpful answering al my questions. It was awesome to see everything that they offered. You can get your hat shape for you to your specifics. I recommend this location for any of your boot needs.
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May 2024 by Nathan Reams
Mary Katherine helped me find the perfect sizes and knew so much about how to care for my new boots. She was wonderful
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May 2024 by Kayla Hocutt
They have the cutest clothes and boots! The staff was really friendly and welcoming, super helpful when I was unsure of where to look and what would suit me best. I had a really good experience and you honestly don’t get to say that about many places anymore. If you’re looking for a nice place to shop for good quality and good looking clothes, I definitely recommend giving BB a try.
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May 2024 by Erica Thorn
Very professional store! All the employees were so nice and helpful!
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May 2024 by Michelle Griner
I don't do many reviews but I just had to for Boot Barn in Hoover. This is a brand new store and is set up beautifully. On my visit today I was greated by every employee I came in contact with with respect and professionalism. They had the company knowledge to quickly answer all my questions and they were not pushy to make a purchase. They were so polite in the upmost professional wayI can't wait to go back my next paycheck.