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January 2024 by Alan Santana
It’s was a great experience here! The employees here made sure to help me get the right items and save me as much as possible. They went above and beyond. Definitely recommend.
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January 2024 by Todd Boles
Great store!! Judith was very helpful, good reason to keep coming back to this location!!
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January 2024 by Malloree Little
This Auto Zone has nice and helpful people!
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January 2024 by Melisha Wilkins
Ms. Jen in Hoover, AL was the best help ever!!
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December 2023 by Jori Rush
Great customer service
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December 2023 by J W
No need for employees here. They chat with each other and don’t acknowledge customers when they enter the store or come to the counter to checkout. Just make this a full self service store.
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December 2023 by Michael Bush
Super helpful
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November 2023 by Jen H.
Battery problems on a Sunday evening in a highly electronic Nissan Rogue had me in a panic. A recommendation from another satisfied customer urged me to drive out of my way to the Pelham, AL. Auto Zone and I'm so glad I did!!! Michael was so engaging, asking all the right questions when manager Trenton came out to supervise and helped ensure that I got exactly what I needed. They both helped install my new battery and even offered to get me where I needed to be if this didn't go like it should with all of the electronics. I saw Trenton research more than one source as he assured me, data was pointing to small likelihood of any issues. All went well and I will be recommending this store to anyone who needs auto help or advice. Very knowledgeable and friendly staff! Thanks to Pelham Auto zone staff Trenton and Michael for a job well done. Almost enjoyed having battery issues, if that's possible!
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November 2023 by Antoine Smith
Awesome experience at Autozone! Rod and Jen really took care of all my needs. Great people and a great service.
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November 2023 by Mark Bevensee
Super quick, helpful, and nice. Great experience!
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September 2023 by Lauren Schult
Pat and Rod were such a great help! They tested my battery and found out it was bad. I purchased another battery on the spot and Rod installed it for me quickly. Great service all around. Always a very helpful store!
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September 2023 by Shaun Smith
I stopped by AutoZone next to Guitar Center to get my battery checked. Jimmy checked it, and found it was bad. Chris, the assistant manager walked up and stated that he could get me taken care of. While Jimmy checked to see if the battery was still under warranty Chris changed it. Ten minutes later with a brand new battery I was on my way. Chris, Jimmy, Reese, and Stephanie were wonderful this evening. Thank you so much. Kudos.
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September 2023 by Ne'Breda Tabb
Needed a new battery for my Dodge Charger. Chris P was great. He is very knowledgeable and helpful. After purchasing a new battery chris replaced the old battery in less than 15 minutes! Would definitely recommend
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September 2023 by Niyah Cannon Dorsey
Oscar is amazing he tested my battery and actually explained what the readings meant and found what headbulb i needed and installed no questions asked
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September 2023 by Greg Hobson
Jenn C. was absolutely amazing. I came in about my front bumper hanging a loose and she told me how to get it done and was very professional.