8:30AM - 5PM
3075 John Hawkins Pkwy M, Hoover“I recently had the pleasure of working with Ben . He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend him to anyone looking for an insurance agency that puts customers first”
8AM - 5:30PM
2717 John Hawkins Pkwy #115, Hoover“My family and I have been with Chris Dorris State Farm for years, and we’ve consistently received outstanding service. Whether reaching out by phone or email, their response is always prompt. The team provides excellent customer service, and they are always willing to answer any questions or assist in any way they can. Without a doubt, they are the best State Farm team around!”
“I don’t know where to begin, Mr. Hadder is amazing. He got me a quote for my mortgage insurance that worked perfectly for my needs. He’s caring and compassionate. He goes above and beyond for you. If you want a great agent, he’s your go-to guy.
-Amber Austin”
8:30AM - 5PM
2807 Wisteria Dr, Hoover“I recently had the pleasure of working with Will Aston at State Farm Insurance, and I am thoroughly impressed with the level of service he provided. Will demonstrated exceptional professionalism and knowledge. I highly recommend Will Aston for anyone seeking top-notch insurance services with a personal touch. His dedication to his clients truly sets him apart in the industry.”
8:30AM - 5PM
1235 Blue Ridge Blvd Ste 113, Hoover“I am beyond satisfied with my experience at this office! Recently, I spoke with Jasmine about a few inquiries that I’ve had; she has been extremely kind, patient, and informative throughout this entire process. I am beyond grateful for the services that I have received thus far, and I look forward to working with you all in the near future!”
“We have all of our insurance business with Kurt Adams. Kurt, Brett & Shelby always come through for us anytime we needed help. Brett has helped us through many questions on quotes, documents, increasing coverage where needed, saving where we could, etc. We had a claim recently that we needed help with & I was amazed at how invested Kurt & Shelby were in making sure my husband and I were happy with the outcome. We felt supported by our agents & they advocated for us. Having a local agent and his team who actually care about you and your family is a rare thing these days and we are blessed to have the best.”
“Excellent service from Josh! He was efficient and gave me the best advice and deals where I qualified. He explained everything to the tee and made me laugh while still performing his duties. I love straight forward service and not feeling like I’m getting taken advantage of and Josh did not come close to doing that! I appreciate you Josh and I recommend everyone to give him a call to get you an exceptional rate that works for you and your family! God Bless!!!”
8:30AM - 5PM
3435 S Shades Crest Rd Ste 107, Hoover“Nate was great to work with. He was patient and very responsive to any questions we had about our coverage. We would definitely recommend him for all your insurance needs.”
“I have had my homeowners and car insurance with Allstate for years. Jeffery has been such a reliable advocate. Examples: noticing an overpayment and large refund that was due from the YEAR prior while doing annual reviews of my HOA policy, noticing an increase in my auto insurance premium, shopping policies and switching companies, and THEN revisiting policy months later and switching again (all without hiccup and effortless on my part), explored life insurance policies according to my needs and promptly responding on my behalf to obtain such coverage.. the list goes on. He is responsive, knowledgeable, dedicated, and reliable. Asset on my behalf and with best intentions is how I would describe Jeffery and the Ken Needham team. 10/10 recommend pursuing all policies with this agency.”
“I am new to this insurance so I have little to say. As far as get me a good price for both my car and home insurance they gave me the best price. They were able to communicate effectively and quickly. Overall customer service is good.”
“((HOOVER LOCATION)) Jasmine was the absolute best!!! I received a text about my payment from the Irondale office and she took the time to go through and explain why I was receiving the messages. I wished that I could give her more than five stars but that's only what google allowed. I'm currently a customer at the Irondale location and it's been nothing but a migraine dealing with the customer service Representatives at that location. It is a Spanish lady there that has no type of patience while speaking to customers and the African American lady there with a very very nasty attitude. I don't understand as a company why they continuously hire people of their caliber. I am so grateful that I was able to reach the Hoover location and get assistance from Jasmine. She should be recognized more within this company as a perfect customer service representative. This company could use her to go to the Irondale location and train the people there because they can use a lesson in customer service when it comes to dealing with the public. Again, thank you Jasmine for your help!”
“Excellent place to handle all your insurance needs from auto policies, homeowners insurance, and life insurance. Vivian and her team are very knowledgeable. They’re also very friendly.”