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September 2023 by James M.
This review is not a reflection of only one visit... I've been here many times but today I just wouldn't settle for this level of service. With no less than 35 people standing in line I realized that my time is more valuable than the product I had shopped for. I had 2 items totaling over $80 and decided to leave them on an empty register rather than wait in an absurd line. When you start paying me for my time and for checking myself out I will start shopping here again. Until then I will do without whatever is conveniently located here.
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December 2022 by Jason B.
Great place, neatly kept store and they have an abundant amount of products at great prices. The staff always are ready to help, and the checkout process is smooth. How can anyone go wrong with this place, oh and the parking lot is super clean and well kept.
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November 2022 by William S.
I decided to go target shopping. The big plastic things that look like people look nice. I needed a shirt and the employees were very helpful. I was using a atm debit card and the register only offers payment with Target REDCARD.
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November 2022 by Chelseia E.
I absolutely love Target. I visit several times a make to make purchases. I'm giving two stars for the restroom. The trash was overflowing and tissue on the floor near the stalls. I've noticed at multiple locations (metro Atlanta, Homewood, AL). it seem as if Target doesn't designate time to clean the restrooms. It's my hope that consideration would be rendered.
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October 2022 by Brian C.
The clerk charged me for items but didn't put them in my bag. Theft or mistake? I didn't realize the issue until I got home. When I went back to the store, the customer service employee thought it was funny they had ripped me off. No apology, no offer to pull the shorted item for me.
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April 2022 by Sydney J.
Going into this Target is probably one of my favorite things to do, and I usually always have a decent/ good experience. However, this time was exceptional. I did a large purchase previously that I unfortunately had to end up returning, and Tristen (sp?) was the young lady who helped me process this. I was already very flustered with the entire process, but she genuinely was so kind and understanding, thus making the process smooth as butter. This is a review for Tristen, a true customer service expert. I appreciated her help so much. The process took overall less than 5 minutes, she gave me all the options and made it effortless.
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July 2021 by Angie M.
Target run and done Now as many of you may know, I love love love target! It's my happy place. This target in specific is really awesome! They have everything under the sun. The shelves are well stocked and there does not seem to be any empty shelves. The back to school section was very nice. Tons of school supplies and back packs! We came here just to have something to do today. I found some little collectible items so I got a few of those like the mini brands and a bobs burgers one too! Was very happy with my purchases I also got a new wallet and a shirt that I'm excited to wear. The make up section was very nice too, a little disorganized, but it was ok. I found what I needed and I didn't spend too much money. This is one of the targets with a strabuck inside. Which is a great addition. You will see tons of people roaming around the store with Starbucks in hand. I'll be back here for sure!
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June 2021 by Olivia B.
I love coming to this Target! It is in a great location and spaced out so it never feels too crowded. The employees are very helpful and always keep the shelves stocked. I've been using grocery pickup lately and it has been a DREAM! I have never had an issue picking up and order and the workers are so kind.
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April 2021 by Madeline G.
Lady at guest services desk was extremely rude and unhelpful. She just seemed lazy and unwilling to help. Have have this same issue with guest services at this Target before. Other employees are great.
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December 2020 by Shameka C.
If my local Target doesn't have it in stock, this location usually does. I placed my order online and waited for an email to confirm it was ready for pick-up. It's that time of the year where things can be a bit hectic but the pick-up process was quick as the store had 2-3 employees scanning barcodes and going to a designated area to retrieve orders. Even when I decide not to do an online order, items I want to purchase are there and easy to find.
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October 2020 by Angela B.
I always find what I need in Target. It is always easy to checkout. Even when there are long lines, this location always manages to get you checked out fast. The self-checkout always works seamlessly. The customer service is also great. Target is also taking great precautions at this location. Social distancing is enforced and the workers are wearing masks. I always find what I need at this location because it is always stocked. The Starbucks here is also great. Even when there is a long line, they are always quick to assist you. I hate that the food court closed. But I do understand why, with the pandemic going on. I frequently visit this location because it is accessible to me and it is where I pick up prescriptions for my family and for myself. I highly recommend this location, as it is well managed and usually well stocked.
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September 2020 by Rashmee S.
This Target is next to my children's daycare and today was the first time ever I had an uncomfortable experience. As I walked in this morning, as I've done many times in the past, an older gentleman rattled off an announcement basically saying that the first hour of shopping is for vulnerable guests only. I get it we are in a pandemic, but I wonder if there's a better way to handle this? I legit had to explain I came all the way from North Birmingham (a known food desert) and the younger lady walking in at the same time basically had to explain she "thinks she might be pregnant." Unacceptable. The man let us in, but then said "Y'all are going to get me fired, I'm coming to live with you." I appreciate their concern for allowing these hours, but maybe have an employee there that will pick up your items for you if you use the app or something. Something to accommodate non-vulnerable guests who make the trek over. There were basically two options in this scenario: wait until 9am or feel bad about "breaking the rules" while you shop. Unless they have an option to accommodate the guests who don't know about this rule or who made the trip, shopping in the morning hours will continue to be a very unpleasant experience.
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June 2020 by Bobby N.
As I pen this review, I can't help but look back with a sense of nostalgia at my trip to Target which took place this morn. As I entered, an employee greeted me with a "good morning", and henceforth it is was so. If you're planning on visiting, I recommend going on the escalator ride. Honestly, this was a highlight. I can't believe I've been walking up stairs for so long like some neanderthal. If you are looking to skip the lines for it, you may consider the FastPass option, the stairs.This store is like the band Coldplay, not my thing as a kid but as an adult, I see the appeal. So next time you're in town, or even if you live very very very far away, be sure to stop by and visit this establishment for a one-of-a-kind experience!
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April 2020 by LaShawn N.
This was first visit at this location. I must say that this store is amazing and it has two levels with a parking garage. Nothing that Memphis has. The staff is very professional, the store is clean and has great lighting. The staff is friendly and courteous as well as very helpful.
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March 2020 by Kennard C.
As an avid Target shopper I absolutely love this location! It's very unique in that you have to park downstairs on the ground level then go upstairs to shop. I've seen similar concepts in other cities so I'm glad Birmingham has one like this too. Every time I visit the store it's always neat and organized. This makes shopping there so much easier! I get in a lot of trouble anytime I step foot into a Target haha. My only issue with this location is the size of the produce section I wish it was larger!! Aside from that it's a great place to shop.