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January 2024 by Dea Rice
Waste of time! I should have read the reviews on this company prior to applying! Unprofessional and has yet to even call back……we are in week 3. Inquiry on your credit for absolutely nothing!
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September 2023 by Wakeisha Bailey
Very misleading they told me that I was approved and had me send a paycheck stub I spoke with Betty at the Homewood location she then ask me for my title info and I didn’t apply for that type of loan.DO NOT USE ONE MAIN FINANCIAL…..VERY MISLEADING
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August 2023 by Cliff Mansfield
The staff at the office on Greensprings were excellent, especially Betty. I had some problems with online information transmission, but Betty worked with me, and we got it straight. Good organization.
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August 2023 by Gisela Bruce lit playlist
Ms. Cathy is the best at ONE MAIN FINANCIAL. The other employees are also nice and friendly when you enter the building. I always see Ms. Cathy she's great at her job.
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July 2023 by Linda Samuel
Betty, was outstanding she took time explain everything page by page as we sign I couldn't ask for a better outcome see you guys soon
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July 2023 by Teezy3Valve
Never got an account number for my loan. But other than that the experience was great.
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May 2023 by Tony Walker
Adrian was great.
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May 2023 by Bryan Cleveland
Candi was amazing. She made me feel special and took great care of me and my situation.
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April 2023 by Keshia Johnson
Adrain SUCKS… He was so Misleading!
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April 2023 by Carrie Washington
Tammy Edwards was very helpful and the process went very well and fast.
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April 2023 by Alfred
Really enjoyed working with Candice at the Homewood, Alabama location. Easy and pleasant to work with
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January 2023 by Jason Smith
Questionable competence. Can't log in to thieir website despite having (and paid off) a large loan last year with them. I spent an hour on the phone with three different employees yesterday and let them all know that I could not log into the website. Not one of them helped me through the situation. The last woman, Tammy, was supposed to call me back yesterday after her lunch break and I never heard from her. She sent me a link yesterday before taking her break (that was "supposed to work") and when I clicked on the link it took me to their website and asked me to sign in. I cannot sign in, it says unable to verify. I cannot reset my password, it tells me password reset failed. I then emailed their online support and got back an email saying to call their office to talk about an application. I did not ask about an application, I asked about getting logged into the website after the office clearly cannot help me. At this point, I'm taking my business somewhere else. You guys don't have a clue.
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November 2022 by Kenneth Johnson
DONT DO IT! I have been paying off a 2k loan for my elderly parent, who is now deceased, for three years! The interest rate is incredibly high at 36% which means I’m paying more interest than the amount that was loaned (principle)! The loan was for 2k and I’m paying 3k in interest. I wish I was consulted first prior to the agreement of the loan. Majority of the monthly payments go towards interest and not the principle. Also, don’t get behind on a payment. The first day it is past due they will call you every single day for you to make a payment despite you speaking with them each time they call. Also there is a $20 late fee each time you’re late and they will only waive it once for the life of the loan. They will not work with you to get the loan paid off besides deferring payments which will result in you to paying them more money overall. That is not beneficial for someone on a fixed income. Elderly people beware and read the T&Cs!!!
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October 2022 by Rebecca Hatten-Carr (Becca)
So helpful. They work quickly and are so friendly.
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October 2022 by Bernice Brown
Awesome , I was treated with such respect everyone greeted me when I walked in the door and showed concern for what my needs were and explained to me about the process. I however had hoped to receive a bit more then I did I am very grateful for what you all provided. I will refer you to anyone anyday. Thank you so much.
