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October 2023 by Amin Sherzad
DO NOT MAKE YOUR DAY WORSEN by going to this place!!A few months ago they charged me $1,200 for a coolant leakage fix, now there's a leak again. I took it to them to check where the problem is, the guy behind the desk was extremely rude - I can't believe it! Then, I had difficulty hearing him when he called me to tell me what the problem is, he yelled on me so wildly - no one would behave like that with a customer.When your day is already ruined by a failure in your car, so do not make it worsen by going to this place!I wish there was a -5 star rate, he deserves it!
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October 2023 by Ceysha Clark
Heading to Florida & got halfway to Florida from Kentucky. My vehicle started misfiring on Thursday evening, woke up stupid early to get to a dealership that told me they couldn’t even look at my vehicle until Monday. I was going to risk it & try to make it to Florida. My vehicle almost stopped so I pulled over on the next exit & by the grace of God Hatfield was on this exit. They brought my vehicle right in & did the work I needed for it. These people pretty much saved our vacation! I can’t give them enough praise for how wonderful they were!Services: General repairs & maintenance
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October 2023 by Michael
Went here after getting a RIDICULOUS quote at Midas, and I was able to get the same work done for over HALF of what i would’ve paid. Everyone I’m the office is nice and informative. Definitely go here before you go anywhere else!!!!!
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August 2023 by Janet Gillispie
My car broke down on Oxmoor a sit and waited in a service station, the Shell service station on Oxmoor Road who ran me out of the parking lot, saying they were going to tow my car and call the police I Saul Hatfield across the road and called and they said, can you get it over here after waiting 2 1/2 hours on a wrecker I decided to go with Hatfield. I did get the car jumped and we made it across the street. My car was ready the next day new alternator and the service was wonderful and so were they.
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August 2023 by Joseph “Trent” Vines
I called to see if they could work on my f250 but was informed by the dude over the phone that they "don't go the driveability of diesels whatever that means needless to say I could see getting into a $10k repair job with him in a hurry and not yet your car fixed. I hung up on him and went elsewhere
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August 2023 by Jonathan Cox
Fast service and repair with a part ordered for another vehicle as well all in the same day thank you for the great service.
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August 2023 by Joey Watson
Excellent service and quick turn-around. Hatfield is my new go-to place for auto repair.Services: Auto engine tuning
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July 2023 by Sandra Bynum
The people are always nice and courteous. They got the motor for the truck last week and completed the job today. Outstanding service. I don't use anyone else.
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July 2023 by Guy Dewees
Used Hatfield after a neighbor recommended them. Despite being very busy, our car was ready in less than a day. The price was incredibly reasonable.Service: Auto battery replacement
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July 2023 by Cindy Leger
They completed the job quickly and correctly, and didn't shaft me on labor charges.
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June 2023 by Don Roberts
Hatfield took on a huge project for us with my son's car. He was in Birmingham at school and being 500 miles away, we did not know what repair facilities were reputable and which were not. Trent's guys worked tirelessly on my sons car and had some delays due to availability of parts, but got the job complete. Even months later, Trent is still following up to ensure the car is correct. Best auto shop facility in Alabama!!!!Services: Auto A/C recharge
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May 2023 by Brooke Eatman
Excellent customer service. We will use Hatfields again.
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October 2022 by Kuntreeboi22
They replace my clutch in my car even after a trashy mechanic messed up the car. I will give this place six stars but Google will only let me do five. My car set up for a whole year and now I'm able to drive it again. Well I'm driving it now LOL thank you and I love this shop they fix my 2003 Ford Focus ZX3Services: Auto engine diagnostic
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September 2022 by Gerry Simmons
Mr. Hatfield and son s are very reliable and knowledgeable.They have the BEST MECHANIC S. Honest people . Definitely recommend.
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June 2022 by Cristel Paredes
After leaving I-65 due to a flat tire issue on the road I went to Hatfield Auto Parts & Services looking for a desperate help. Huge error. I explained to two big guys in the office my situation and they said they were busy and could not help me to change my flat tire... I was looking for help but also planning to pay for their service. I was so disappointed with their treatment. As a middle age women who is so bad with car services this shop surprised me with their lack of empathy. Thanks God my dear husband drove 30 miles to change my flat tire and it took him less than 10 minutes to do it. I really regretted stopping at their shop asking for help. Gob bless them and warm their cold hearts.Service: Tires
