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February 2024 by Joshua Farris
They've generally been good to us. We've used them for 2.5 years and everyone is generally helpful.
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February 2024 by Dawnc C.
This place is good BUT it's so cold. It hurts to the bone, it shouldn't be freezing. I don't know how the employees work here. Even in the freezing cold winter days they had the air on. I wish they would fix it for not only the customers but the employees as well. It should not be refrigerator temperatures all year round
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January 2024 by Nancy Armstrong
I don’t understand how a store as big as Walmart can run out of items, especially basic items like milk. My husband was there today and the whole shelf was bare. If this was the first time it would be different, but this happens all the time. Also, I have no clue why they have to keep it so cold in that store. I hear people saying they have to run down the isles to get items so they can hurry and get out. Probably missing a lot of sales since people are taking their time.
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January 2024 by Terri Parsons
Online pickup.. the young man who loaded the car was very courteous. He verified I was good with the substitutions. Always great service at Helena WM.
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January 2024 by Paula Hill
I bought some cube steak a few weeks ago. I opened it when I got home and it had a bad smell. Other than that, I have not had any problems.
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January 2024 by Brandon J
WORST PICKUP EXPERINCE EVER POSSIBLE. Apparently if this lot is full for pickup, go ahead and turn around. THEY WILL NOT BRING IT OUT TO YOU EVEN AFTER CHECKING IN AND SAYING "PICKUP LOT IS FULL, NO SPOT LISTED", "RED CAR" AND ALL THAT. excuse was "well we dont know where your spot is." Well that doesn't work when i call after waiting 40 minutes, have an employee knowledge im sitting out there waiting, and they have a description of my vehicle. I left after nearly an hour of waiting. Called support and filed a compliant. They agree if i mark "lot is FULL", they still need to bring it out.
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September 2023 by Victor Robertson
Good, clean store. I do wish they would go back to pre-pandemic stocking so all the product and associates wouldn’t be in the way.
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May 2023 by Amanda Young
The number of Walmart employees standing around and watching people approach the front of the store to checkout just to, not help check them out as one would think, but to merely watch them as though they’re encountering zoo animals coming up to them in a cage is astounding. Two registers were initially opened, but one young lady with with short red hair quickly let us all know she wasn’t opened. So, this meant only one checkout lane was opened with one Walmart employee ringing people up, otherwise you could utilize one of their three self checkout lines. Eighteen patrons approached the checkout area and the other employees stood there, gazing upon us. If this is your idea of great customer service, maybe you should do a self evaluation. If negative stars were a thing, this store would receive negative five stars!
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March 2023 by daniel weber
Great place to shop.They almost always have what I'm looking for.
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February 2023 by Brandi C.
this Walmart sucks! They hardly have stuff stocked that I need. Today I placed an online order to be picked up between 7-8. At 7 I got a notification that it was delayed upto 2 hours. I finally called them at 8:15 to be told I would not receive my order tonight & that I could come anytime tomorrow to pick it up. 1. I work so that wouldn't work. 2. I needed the stuff for lunches tomorrow. 3. if I hadn't called I wouldn't have never been told I wouldn't receive my order. I totally understand about running behind but really that much that I could not get my order?! I have read several post that this is happening a lot. They need to either stop the pickup all together or adjust how many that can be picked up.
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January 2023 by Zac Payne
Clean store. Friendly employees. Smaller than normal Walmarts so easier to find items. Very organized
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December 2022 by Diana Owens
Shopping here is a havoc. If you’re lucky you’ll get a cart that isn’t broken or you have to use all your strength to separate it from other carts. Once you get to the actual shopping part nothing is rotated so even the canned goods are expired. 80% of The meat section is bad or nearly bad meat, same with the dairy and the bread. Things are out of stock or stacked high on a shelf above where it’s supposed to be and the employees disappear when you need them. Once you complete shopping you’ll have one register open if you’re lucky. You can place all your food items on a dirty conveyor belt that probably hasn’t been cleaned since the store opened. If you don’t want to wait in a ridiculously long line, you can opt for self checkout but if you have cough medicine, alcohol, or cash you’d be better off waiting in line because the employees will not assist. If you need to cash a check, money order, or return/exchange you’ll be better off driving to another Walmart because you will wait forever because the manager on duty will usually be engaged in a personal conversation with an another associate which by their standards is more important than performing the job role. Make sure you pay with card because otherwise they won’t have enough money for cash back. Make sure you have your receipt too because they will not take anything back regardless if they saw you walk out 20 seconds ago. That’s if the manager doesn’t make up a ridiculous story about how they can’t do return/exchanges after a certain time. Any other walmart in this area is 20 times better than this one. ?
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November 2022 by Mordecai Ellettras
I waited outside over thirty minutes for an order that I was informed was ready prior to my arrival. Six or seven cars pulled up after me and were approached and loaded immediately. Not once was I approached or asked about my order. I called in and finally had my order brought out by an employee who very rudely slammed my trunk very hard.
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November 2022 by Nicole Robertson
I love my Walmart! It's very convenient!
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October 2022 by James Smitherman (Marack117)
Good service and smiling faces most of the time. The service from grocery pick up could be better. Food could be bagged better. Maybe receive more training on placing in vehicles. No body wants smashed bread before you leave store. But that comes with more experience and more training.