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July 2022 by Andrea Johnson
I liked it and everyone was nice
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July 2022 by Rachael C Darby
Walgreens used to be my "go to" pharmacy. They were fast, efficient, and kind. Recently though they have not been coming through. They do not have prescriptions on time. They have canceled prescriptions with no warning or explanation. They promised scripts ready at 10:30, then 1, sat in the line from 1 to 1:30 only for them to close for lunch before I got to the window and find out my script was still not ready. Then they said 3, at 4:30 still not ready and they promised 6. They have done it again today and I am so disappointed. I don't know why the change, but I hope whatever damaged their excellent customer service is fixed soon.
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March 2022 by Robin Setliff
My favorite Walgreens!!
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January 2022 by Saints, Priests, and Watchmen.
We moved here a year ago. Every Walgreens in north Alabama anywhere near Birmingham is terrible. Every single one. We have tried a bunch. And the other stores seem to be just as bad or worse. They never have the time to check if a prescription is ready, they never have time to send a phone request in etc. What can a person do if they have a doctor with no fax? Other stores told me to get a new doctor. Really? Anyway, Heather was busy today and she still took the time to be thorough and do multiple checks on my account and sent a request in to the doctor. She didn’t call in the request but she seemed that she would have. She got me an emergency supply of my medicine. To some this story may be stupid. To others, this is a big deal. Walgreens is in the pharmacy business, so it should be important to them how every patient feels about their experience. Anyway, I was afraid to write this review because I don’t want this store to get overwhelmed! But heather is your lady. You would do better on hold with her than calling 15 local stores. If you aren’t from this area you’re wasting your time going anywhere else. Do Not Go to Hoover 24hour location. Don’t do it. Go further.
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December 2021 by Brian Burke
Always messing with my rx, to make me pay more. The have an option to give me 1 container with all my meds for $40 or give me 1/5 of my meds for $50 each time I pick up. So basicly the same amount of meds either costs me 50 for 1 bottle or 250 for 5 bottles equalling the same ammount of meds. This has been going on for 2 years. Im changing pharmacies. Pathetic business model.
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September 2021 by Google user
We moved here a year ago. Every Walgreens in north Alabama anywhere near Birmingham is terrible. Every single one. We have tried a bunch. And the other stores seem to be just as bad or worse. They never have the time to check if a prescription is ready, they never have time to send a phone request in etc. What can a person do if they have a doctor with no fax? Other stores told me to get a new doctor. Really? Anyway, Heather was busy today and she still took the time to be thorough and do multiple checks on my account and sent a request in to the doctor. She didn’t call in the request but she seemed that she would have. She got me an emergency supply of my medicine. To some this story may be stupid. To others, this is a big deal. Walgreens is in the pharmacy business, so it should be important to them how every patient feels about their experience. Anyway, I was afraid to write this review because I don’t want this store to get overwhelmed! But heather is your lady. You would do better on hold with her than calling 15 local stores. If you aren’t from this area you’re wasting your time going anywhere else. Do Not Go to Hoover 24hour location. Don’t do it. Go further.
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March 2021 by Chris Meigs
During a severe tornado today, this store sheltered my wife AND our dog who were just passing thru town. Great people! Thank you so much!
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September 2020 by Valya Mobley
Kudos to pharmacist Pauline in Helena, AL. You don’t often get to see who works behind the scenes but Pauline has ably given me shingles shots and explained side effects,checked on me when I took a new medication, and reassured me about Covid-19. She is a treasure!
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April 2020 by Mitchell Watts
I have always had a good experience here. They are always quick to fill prescriptions and they are always friendly!
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December 2019 by Jdubsjr
Walgreens
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April 2018 by Margaret Pickett
Friendly, fast, professional
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November 2017 by trooper miles
Its Walgreens..
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September 2017 by Tom Pappas
Better than CVS.