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July 2023 by Audrey Reid
Dude the young blonde chick is sooo rude. How does she still have this job lol.
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April 2023 by Dexter Tanner
Terrible place to drop your package off. I asked for tape and he said you need your own tape even though there was tape right in front of me. The guy was lazy and rude.
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January 2023 by Althea Walker
Young lady delivering mail is to lazy to bring packages to your door. Left package in driveway.
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September 2022 by T Smith
Drivers are too lazy to get out of the truck to bring packages to the front door. So they cram them into the mailbox and then when they can’t get all the packages and they take the rest of them back to the post office and claim that the customer asked for them to be held. Continuous horrible experience
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September 2022 by Ubu2020
Two days in a row that I haven't received packages that I've been expecting and this has been going on for some time. I'm 100% sure they are not looking at the full address when making deliveries.
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July 2022 by Angela Pruett
The young blonde girl behind the counter was so rude! For everyone day I hope her day get better!
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July 2022 by Samira Hajj
The people at USPS helena are very kind and helpful, especially Ms. April who is the most caring person. I appreciate her help so much.
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May 2022 by Richard
It's been very rare that ive had to wait in long lines here. With that said, it does seem to get crowded if you try and go between 3-4. Have been going to this one for a long time and the staff is always great!
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February 2022 by Kurt Simpson
Had an important package coming in from the Netherlands that required a signature. Whoever was driving didn’t knock on my door or anything. So I got a redelivery slip. You guys are the worst
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January 2022 by Andrew Nelson
They cannot deliver when informed delivery says they should. My bills are regularly delivered 2-4 days late if at all. I regularly don’t get my water bill and the only way I know how much I owe is from the informed delivery scan. How are we supposed to trust these people with ballots when they can’t even handle my water bill.
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January 2022 by Megan North
Pleshette , the former POST MASTER is a joke!!!! She’s supposed to run routes when her drivers call in & she fails to do so! We’ve had packages scanned out for delivery and they’re still sitting in the post office mail room! If I could leave a negative 6 star review, I would! Corporate has been contacted , along with the photos of my “scanned out “ package.
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December 2021 by Pamela Payne
I never leave reviews but in this case I had to. I had to make a trip to the post office Saturday morning for my daughter and was dreading it. Just didn’t feel like dealing with bad attitude and non courteous postal workers. I didn’t even mind if it was a crowd. Well I was so pleasantly surprised that the postal worker that waited on me was pleasant, professional, and courteous. And he treated everyone this way! I think I heard someone call him James (not sure). But thank you I’ve trained customer service professionals and you sir are the real deal.
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December 2021 by Rickey Pendley
I'd give 0 stars if it were an option. The postal service sucks. Had 2 packages not delivered ti my home because they have the wrong name on the shipping label. I don't understand how thats even possible when it comes from the people I bought it from with my name on it. Unbelievably ridiculous.
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December 2021 by Alethea
The people in the office have been nice. My mail lady is the best one and cares for her customers. Thanks
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December 2021 by PHATGORGEOUSCHIC
I have visited this location several times before with decent service.Unfortunately,the last two times I have been there I have been less than impressed with the service.The female associate was rude and by far lacked guest service skills.DO BETTER.
