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October 2023 by Ashley Homan
I have been getting my hair done by Brittany for years but today I had a 90-minute facial by Chandler and it was amazing. Chandler has a very calming presence and was very attentive to my skin. My 90-minute facial not only included a very thorough facial but also a foot bath as well as a hand, shoulder/neck, and scalp massage. In the end my skin was glowing and I felt very relaxed. I have already booked my next appointment with Chandler.
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November 2022 by Bailee Hogue
I always get Vanessa to cut my hair. She is so sweet and always does a fantastic job. Highly recommend!
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October 2022 by Lisa Byars
Brittany has been my hair stylist for years and she just "knows" what I need and always appreciates your HONEST opinion. If you need something tweaked... she remembers, and has ALL my info written down or filed somewhere! I love my hair and always feel beautiful when I leave!
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July 2022 by Riley Taite Wrenn
This is the worst hair salon near Birmingham Alabama! I am a blonde and after I told them I needed blonde highlights they switched my words around and I came out Ash! They are very disrespectful and didn’t give me any money back! I paid $150! They are not worth your money!!!!!
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July 2022 by amber mcmahan
Got a appointment quickly to fix my "do it yourself" mistake. Vanessa and Grace were amazing! Not only fixed my mistake but made my hair look amazing!!
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April 2022 by patricia rosh
The staff is so attentive and Grace is wonderful. This place is AWESOME!
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March 2022 by Manda Bacon
[TL;DR: This place is amazing, the staff is wonderful, the prices will not break your wallet!]I went here because of a chance encounter with a client who said she liked my hair color. It was mostly washed out, but I took the compliment and the suggestion to try getting it redone at Serenity.BEST DECISION EVER!!!The staff here are SO sweet, and incredibly professional. Grace was my main stylist, and Vanessa (I'll kick myself if I got that wrong) helped double-team my color. Grace did tell me they don't USUALLY do a ton of "fashion colors", but you would NEVER know that!!I have a ton of hair (thick, long, multiple levels of curls and damage) and so with bleach and color it took 4.5 hours to do a teal and purple "galaxy-inspired" theme. Grace was incredibly patient, meticulous, and made sure I was as comfortable as possible throughout the entire experience.The salon itself was so cute and clean! The overall ambiance was entirely relaxing - I was even surprised with an amazing hot towel hand massage. It was the best I've ever been treated! Grace was so excited for me and wanted to see how my color turned out the next day (I insisted on leaving wearing a conditioning treatment I could sleep in lol). I came back to show her her wonderful handiwork, and it was so much fun! We couldn't stop beaming, and she took some pictures for their portfolio.Something important to me was the whole mask situation. Masks aren't REQUIRED here, but they will wear them (and offer you one too) if that is YOUR preference. I have issues with my immune system, so I chose to go with masks; but it wasn't a big deal. They were SO very accommodating!I don't think I could say enough good things about my first experience here! Everything was also very affordable for me! I already have my next appointment set up!
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February 2022 by Katt
I was recommended this salon by a friend and I’m so glad that they recommended them and that I decided to book an appointment for yesterday evening. I had Vanessa and she was so sweet and did such an amazing job. I love my new haircut and I will definitely be using this salon and Vanessa as my stylist again.Services: Hairstyling
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March 2021 by Jen Molina Baxter
Booking my appointment went smooth. Very nice & friendly staff. Amazing results. Walked away happy with my hair highlights
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December 2020 by Clair Winkler
If I could give less than 1 star I would! I normally do not feel the need to write business reviews, but in this case I cannot remain quiet. While on my lunch break on 12/22, I booked an appointment and paid online for a haircut for 6 pm. I called the salon shortly after to tell them I got off work at 6 and would be a few minutes late and they said that would be fine. Come 6:15, I am in traffic on the road right before pulling into their parking lot and I call them to tell them I am about to be there and they tell me I am too late and will have to reschedule. Was seconds away from being in their parking lot. Not only was I told I would receive a refund by the front desk concierge when I said I would not reschedule, they did not issue a refund and I ended up disputing the charge with my bank to get my money back. The business owner, Brittany Collins did not even have the courtesy to call me back to try to make things right. I have never been treated this way and so unreasonably by a business in my life. They do not care about their customers whatsoever or show understanding when “life happens.” Do not waste your money at this salon...awful customer service and experience all around.
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December 2020 by Claire Winkler
I normally do not feel the need to write business reviews, but in this case I cannot remain quiet. While on my lunch break on 12/22, I booked an appointment and paid online for a haircut for 6 pm. I called the salon shortly after to tell them I got off work at 6 and would be a few minutes late and they said that would be fine. Come 6:15, I am in traffic on the road right before pulling into their parking lot and I call them to tell them I am about to be there and they tell me
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September 2020 by Wes Christie
They did a fantastic job. Very friendly and helpful!
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August 2020 by Leigh Ann Sims
Grace did an outstanding job on my hair and I would refer her to anyone! Everyone was so friendly. I believe I have found my new stylist!’
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August 2020 by Cheryl Ritchey
Love this salon, very careful with COVID issues and the friendliest staff. Every trip is a pleasure and the cuts and color are the best.
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November 2019 by Laura Jo Hill
Pedicure, chin, eyebrows waxed. Cindy and Vicky were very thorough, patient and paid close attention to detail.
