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November 2023 by Tim Lovell
I normally conduct quick inside the bank business at the Helena branch with Regions. Several times I have had more detail business to conduct and Ahston Pody has always been pleasant and patient. She takes the time to study what I need even though I might not think of everything. All Regions associates are great but Ashton stands out makes me feel taken care of with her personal care for others. Thank you Ashton.
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September 2023 by Deborah Gaston
Helena Regions has that small town/home town banking feeling. Same tellers and banking agents makes it nice to form relationships with them.
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February 2023 by Sharon Snyder
I would like to give a big shout out to Jennifer that helped me out so much with a banking question this morning she was knowledgeable an so very friendly an glad to help me!
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April 2022 by Janet Adams
Da’Qwon and Matt were extremely helpful and kind gentleman that helped me with several things I had to accomplish. Courteous and fast! Can not say enough wonderful things about these 2 men!
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March 2021 by I Hate Ledge
Everyone very friendly and helpful
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April 2019 by My Ly
The ATM has trapped my items on two occasions now. It first did not give me my card back which caused me to need to order a new one and now it has taken my money. In both of these incidents the workers were extremely unhelpful and seemed very apathetic. Unpleasant to the max.
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December 2017 by Jay Michaels
Been using them for 30 years, always helpful and courteous . If there is a problem they make it right.
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September 2017 by Tiffany Terry
Non Account Holder but I handle four clients who use them as a primary banking institution, so I'm there... often. From a non account holders perspective... this branch is nice, not superb, nor bad. A hint above average: in reflection to: customer service, helpfulness, overall employee demeanor. 4/5
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May 2017 by Dianne Young
Everybody knows you, enjoy doing business there
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April 2017 by Jake Rasmussen
The customer service at the branch is horrible. We opened an account in July of 2016 and every time we ask a question of a banker we get a different answer. It appears the bankers make up the answers they desire to have. Training is horrible Regions wide. Sometimes they charge fees, sometimes they cash checks, sometimes they close their branch 5 minutes early because what you come in for will take longer than 5 minutes. The service at this branch is really bad. If you are needing a new bank, please think about using a better bank than Regions.
