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April 2024 by Makenzzi Bates
I order here off of Doordash late at night sometimes and there's always something wrong with the order
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April 2024 by Jonathan Werkmeister
Got my order wrong yesterday, asked for two cheeseburgers and got a mc-double. I asked for the staff to give me the right order and was told they would not correct my order. Total unprofessional and unacceptable. I hope the staff who worked yesterday all gets fired and the location is closed.
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March 2024 by dylan
Welp, never thought I'd be doing this but I have to be honest with my reviews all the time, it doesn't even deserve photos in my book because I dislike going to this location.Food: The only saving grace: but it gets old the more I eat it, for years apparently and don't get me wrong, every location is different but something about this McDonald's tells me they don't put care enough into making the food, soggy, cold, long wait times, not what I want from a restaurant.Atmosphere: About as what you expected, decent at best, but at least they have a kiosk for introverts in case you don't like ordering in person, or I mean just don't sit at any of the tables because of how uncomfortable they are and it gets so busy, you might as well wait like I don't know, 20 minutes for your food?Service: Yall know I saved the worst for last, the staff look like they do not even bother with you, like you are a mere pest waiting to be picked on by them, I wanted this McDonald's to shine but in Helena, there always is one restaurant that stands out from the rest.
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March 2024 by Kelsey Smith
The service is horrible they don't read the screen to give the proper order this is not the first time y should I need to repeat my order when I've already said it and paid for it! The workers need to go back to school and learn to read!!!
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February 2024 by jmaack jmaack
what a joke. You don't get what you pay for. Get some slightly intelligent people to work there. I've eaten here 2 times in maybe 6 months. they are stealing your money when you buy larger sizes.Burger was ice cold after waiting 10-12 mins.
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February 2024 by LoneDrifter1337
Ruined McDonald’s for me forever. Not only was the manager snippy and rude to my lady when she asked for 2 of a sauce and only a quantity of 1 was on the screen. We ordered a 20 piece meal a number 7 and a chicken sandwich meal. We were given 2 unsalted fries instead of just mine being unsalted. The fries came soggy and floppy from the drive through widow. I didn’t want to deal with the rude manager anyways so we just went home instead of pulling back around. We eat the food I get to a chicken nugget that was weirdly textured when I chewed it compared to the rest (it was tougher and broke apart differently) and caused me to stop eating the last few I had to go.my lady never touched the nuggets so only I ate them. A few hours later I’m spending the next 6 hours violently and I mean violently rocketing out both ends simultaneously and experiencing the symptoms of food poisoning. I warn others to go elsewhere if you care about your food being safe to consume.
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February 2024 by Gary Rush
Service is terrible, the attitudes of the workers is even worse, mostly on their phones and bothered if you ask for anything.
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January 2024 by Tyler Phillips
The night shift are the worst workers I’ve ever seen they don’t answer the phones they don’t give out the right food they give attitude to door dash drivers they are the worst employees I’ve ever seen and a disgrace to the working people should be in the unemployment line .
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January 2024 by MaryKate Sherwood
If you love speaking to employees with absolutely zero manners or social skills, this is the place for you. Also, being denied credit card receipts when asked! Is there a 0 star rating instead?
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January 2024 by Arianna Beaver
Best experience I’ve ever had great employees clean bathrooms food tasted
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January 2024 by Lexie Watts
Food was cold as soon as we got it. Bread was stale, fries were old and cold. Just horrible and disappointing. Get it together McDonald’s…
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January 2024 by E C
It's a shame because the women that work in the morning are pleasant and efficient and do a good job, but the young men that work there in the evening are so horrible and off-putting, it just makes me hate this store. When my son wants to go to McDonald's in the evening and we're in Helena I actually just have to tell him "no baby we're not going to that horrible place" and he says "oh yeah, we're not".
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January 2024 by Mitchell - BPS
Staff totally ignored customers in the building. Kiosk would not allow you to alter the ingredients on a burger. Dirty floors and even nastier restrooms. You expect this type service in Montgomery but NOT in Helena.
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January 2024 by Lori Strode Michael's Girl
I ordered a chicken nugget combo at lunch today. The line moved fast in the drive thru. The food was very hot and freshly cooked the two young ladies in the drive thru were very fast and friendly. Great job!!
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January 2024 by Captain Titus
Management sucks, absolutely horrible.
