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“I waited too long and my Acess Code for the survey is expired. We were shopping on 12/20/23 at the Alabaster, AL store. An associate in the beauty department named Shai was extremely helpful, answered my questions, and even made a suggestion that saved me some money on the products that I was looking for. The transaction # on my receipt is 1871 @ store # 2918, associate (?) # 0900. In this day and time, customer service is a dying art. Shai is definitely the EXCEPTION!”
“I've been shopping here since 2016. Always fantastic sales and great customer service. One time I was treated bad, I reported her because she was doing nothing ...standing, looking, giving dirty looks and never asking if I needed help. It shocked me because that's never happened....not in that store. Hopefully I will never have that happen again. (Best store in Bham.)”
“Shopping at Kohl’s Hoover was quick and easy. I found what I was looking for in the size I needed. Check out was quick and easy. 3 lanes were open. I was able to use my coupon and get Kohl’s cash back. I will be shopping at Kohl’s Hoover again!”
9:30AM - 9:30PM
320 S Colonial Dr, Alabaster
Department Stores
“It's not all the time you get great customer service. However, today Mackenzie was very helpful to me when trying to shop for a fragrance. The store did not have any testers to smell the scents, but she helped look up reviews online to give me an idea. This means a lot. She is a rockstar!”
9:30AM - 9:30PM
1660 Montgomery Hwy, Hoover
Department Stores
“Good selection of merchandise just like most HomeGoods friendly staff who doesn't love HomeGoods seriously tho you gonna find a bunch of stuff you didn't know you wanted til you saw it and it's going home with hahahaha”
“Great store with friendly customer service and a good selection of inventory however I was disappointed to learn they had no gift wrap products of any kind. I never knew this.”
“I love this Walmart very clean well maintained great customer service experience with a cashier name San she is outstanding she is always willing to help and give a helping hand to find great products ,great prices this young lady is remarkable we could really use more like her and Miranda who also is outstanding I mean I tell ya I have came into this store on several occasions within this past month and seen how these ladies interact with customers and willing to help I love how they are team players just willing to stop and help I don’t know what that store manager or managers is doing but keep up the good work”
9:30AM - 9:30PM
1725 Montgomery Hwy #125, Birmingham
Department Stores
“I love going here with my family. It doesn't feel like im being watched or targeted. The employees are always nice and approachable. They dont act like you are a bother or the job is beneath them, they really take care of their customers need. the store is very clean and kept that way throughout the day, kids are allowed to test out the balls, and nobody makes them out to be a brother. Prices are perfect, and the store is very easy to navigate.”
9:30AM - 9:30PM
100 S Colonial Dr, Alabaster
Department Stores
“I recently received an Egift card for homegoods after the passing of two grandparents in October. My grandparents loved Christmas and the Egift was to buy a gift that reminded me of them. Amanda, went above and beyond to help me return and item and buy my other ones. She gave me kindness in a moment that was more difficult than I can explain. She was truly fantastic!”
9:30AM - 9:30PM
5583 Grove Blvd, Hoover
Department Stores
“Marshall's may have always been my favorite of the TJ Maxx/Ross/Marshall's type of stores. You never know what you will find here! I've been most recently finding most of my athleisurewear here including a turtleneck yoga pullover and a pair of wide legged yoga pants. Some honorable mentions to my latest visit include a cropped hoody that I thought I could get a better deal on if I waited, a $35 pair of Vintage Havana's, a cat statue, and a pug painting. I was really tempted to get the cat statue! I may go back for it since I can't stop thinking about it.”
7AM - 10PM
5561 Grove Blvd, Hoover
Department Stores
“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”
“I usually always find something I want or need at this store you probably Will to great prices and make sure you sign up for rewards it's free and so worth it with great benefits on top of already great deals”
9:30AM - 9:30PM
1646 Montgomery Hwy, Hoover
Department Stores
“I was pleasantly surprised! Over the years, I had tried T.J. Maxx, and never had any luck finding anything I liked or would wear. A lot of my friends swear by T.J. Maxx, but something just didn't fit right. Recently, I went back and was happy to find something I wanted. And the bonus was the low price! I will return! Thank you!!”
“Great place for bargain shopping. The place was clean and well organized. I must admit that I haven't been to a Burlington in years but needed to pick up a coin purse and wanted to get in and out. on the coin purse. That gave me enough time to browse around for a few minutes at the housewares. Things were sensibly priced and conveniently located. I would go back.”
“I really appreciate this location. The store is always full of unexpected, great quality items. But it’s the awesome staff here. They are always working hard with great attitudes. I feel good spending my money here!”
“Anu I think was her name, super sweet women she helped us at the register, super helpful, super friendly and saved us a lot of money!! Really appreciate her help even though we were there a little bit past closing she still took the time to help me, she deserves a raise!”
“Technical issues were occurring in the pharmacy at opening time this morning. The staff present, especially a young lady named Lindsay handled the dilemma with Grace and professionalism. All them performed exceptionally.”
“Last night while checking out I heard a man chew out a sweet employee because he had to use self-check out. It's astonishing and laughable to see how many people are rude and complain about self-check out and having to do something yourself. Maria, the employee handled the situation with grace and kindness. She did a fantastic job in an uncomfortable and ridiculous situation. Tonight, I met Kylie (spelling?) when returning an item at the last minute. Even when running in right before close, she made my experience wonderful. The staff at this location are remarkable and truly deserve a raise.Let's remember to show kindness and grace this holiday season to employees working in retail and the service industry.”
10AM - 10PM
2600 Galleria Cir, Hoover
Department Stores
“My visit was great. I went looking for cologne. It was not in the store. But, I did purchase another fragrance, Sexual. The young lady was pleasant and helpful. Macy's is the main department store. I have shopped at every since it was Rich's in Century Plaza in Birmingham, Alabama.”
“Got me and my daughter tennis shoes. mine are adaddis and hers are coach they was on sale, and they honored my husband's military card for discount left paying just under 100 bucks!!! Was super busy but I'm happy and so is she!”
7AM - 10PM
4616 US-280, Birmingham
Department Stores
“Nice staff! So clean and organized
They go out of their way enabling us to recycle since our curb side was discontinued.
Thank you Target 280 in Birmingham!”
“Found some great tank tops on sale here! The prices were great, the store was neat, organized, and the staff was friendly. We didn't have to wait long for checkout, and after we stopped by Wing Stop for a quick lunch. All in all, great location and great customer service.”
“It's a Walmart like any other. This one was large compared to the ones at home. I am from Florida and took a vacation to Nashville. It was the same as home, but different too, It made for quiet an experience. Walmart has a great range of things to buy and look at. Great prices and helpful staff. Security Guards at the store made me feel safe.”
“Well stocked, usually easy to find a sales associate to ask questions, sometimes a greeter or someone saying have a nice day with a smile, which is nice. Often met very nice cashiers. Kind of a local store kind of a community. :) Chicken I bought was fine, Walmart brand. Recycling of metal cans and plastic cans!!
Good place for inexpensive, eggs and brand-name items. Personally, I never buy produce at Walmart, it’s not fresh. The parking lot could be a little bit cleaner - there’s trash, but you see that at every Walmart.”
9:30AM - 10:30PM
4361 Creekside Ave, Hoover
Department Stores
“I've always enjoyed shopping here.Ross has very nice merchandise at prices most can actually afford on a moderate budget. With Plenty to choose from and a variety of selections to choose from.Including plenty of seasonal mds whatever season we're in.At least, to me, that is how my experiences at ROSS haveAlways been. :)Unless you're hard to please, I believe you too will enjoy the experience of shopping at any ROSS location.THANK YOU ROSS YOU'VE NEVER LET ME DOWN. I LOOK FORWARD TO VISITING SOON .JERRY SMITH”
9AM - 10:30PM
300 Colonial Promenade Pkwy, Alabaster
Department Stores
“Normal Ross dress for less. This one is usually pretty clean and orderly.The trash out front has been there so long it smells. That may be the fault of the colonial promenade. I have seen the same in front of Books a Million.”
“This was my first job and let me say I still loyally shop here for my clothing and I met someone the best friends for life and the best management team especially Kevin Garrison. He forever will be my favorite manager. Stephanie is also amazing. I love Belk!!”
“Went to the family dollar in Bessemer they have a lot of good deals on prices first time going in there and I loved it friendly people it's a nice place to shop for house hole product's everything is right in your face. I would go back. Parking wasn't a problem.”
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“This place is good BUT it's so cold. It hurts to the bone, it shouldn't be freezing. I don't know how the employees work here. Even in the freezing cold winter days they had the air on. I wish they would fix it for not only the customers but the employees as well. It should not be refrigerator temperatures all year round”