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March 2024 by Sheila Turner
Ladies there are very knowledgeable and helpful I love this store!!! They will help with the most minor things and do it with a SMILE ????????
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February 2024 by Sam Abourezk
Manager lady at this location does not want to deal with issues customers have, she pawns you off on someone else who ultimately can't help you. They tried to scam me with two "free Tablets" with only paying the tax. First bill comes and they activated the tablets to phone lines at the highest packages with the highest-level insurance without getting your permission. Next if you think you can go to this brick-and-mortar store and get answers about your how your bill is severely over charged, guess again. They say they do not have access to handle your billing issues, which they caused. That is not the end, next you get to call ATT "customer Nonservice" where you get to talk to someone overseas who speaks very little English, and oh yeah this is after you have waited over an hour to talk to someone. ATT could not tell me why they overcharged by bill, and they kept saying that I was all paid up but had a bill due. I kept asking how much I owe, the lady stated you are all paid up, but you owe for this month. I kept asking how much I owe? Ridiculous. I requested a supervisor; she has stated that I have to wait again. Worst mistake of my life switching to ATT and using the Harvest location.
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December 2023 by Barbara Atchley
Great product
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September 2023 by Edward Glovich
store has been locked two days now, no signs explaining why
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July 2023 by C.J.
Tech was very thorough with resolving my phone issue of not ringing.
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February 2023 by John Uselton
Store reps was great very knowledgeable
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February 2023 by Kausha Edwards
My daughter and I received excellent service! The manager was very pleasant and made sure my family and I received the best family plan.It took an extended period of time to transfer from Verizon to AT&T due to an issue with the port and internet server. I had to come to the store two days in a row.
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February 2023 by Nyasha Palmer
We ordered 3 iPhones on the 20th of December with Daija. She was pleasant and made the experience quick and easy. We were promised the phones would be in by 28th. The 28th comes and goes. Every few days I call the store and ask if the phones have come in. Each time I am told no. After waiting 3 weeks, I go back to the store. We learn that the day the order was made, the phone order was cancel. We hadn’t been notified. Instead of offering an apology because of 1. the delay and 2. the deal we were originally given could not longer be honored, we were met with excuses. The manager was not very courteous. He blamed everything he could think of instead of taking responsibility. My family and I have used this store for years, but as of now I will take my money elsewhere.
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December 2022 by Buck Pierson
I was straight up lied to about a trade-in offer that didn’t apply any longer. They will say anything for a sale !
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November 2022 by Harold Reed
Daija Bradley was the best! Great customer service skills and I would highly recommend her.
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August 2022 by Joe Snyder
Great location! Store manager was very helpful and educated us on the new phones!!!
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April 2022 by 65aturney
They were very helpful and knowledge mobile and home issues
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March 2022 by Bill
Was told I had to wear a mask and was refused service. There is no mask mandate in AL nor does AT&T have corporate mask policy.
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October 2021 by Zachary Maresh
Upgraded 1 personal phone and 1 business phone. Had to pay off the old business flip phone. AT&T sales person said my cell bill would decrease (switching from Verizon).Bill increased a lot. AT&T sales person added monthly cell service for an expensive smart phone I never used and can't use. I won't get anything from AT&T ever again, and when I can switch my internet service, I will. Pure fraud.
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June 2021 by RJ Robinson
Y’all!! Like, Follow My store location! This is the store to go too for all of your Cellular, DirecTV, Uverse, and AT&T TV needs!! Always have the best promotions and excellent customer service!!
