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August 2024 by HOPE HENRY
I'm rating this branch on their kindness and willingness to assist.
I'd driven an hour to get to this branch and discovered I'd left my purse at home, which housed all my bank cards. The bank was closing in 15 minutes, and I was spread super thin from an extremely hectic day.
The staff assisted me in navigating how to upload my bank card to my wallet. I was able to process a deposit, which saved my day. Their kindness and patience were greatly appreciated!!!
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May 2024 by Larry McFadden
I recently opened an account at this branch. I found everyone to be very friendly and helpful. Much better service than most banks that I have used over the years. I definitely recommend this bank!!
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August 2023 by keyur Desai
The staff was fantastic
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August 2023 by Celia Edwards
Rude rude rude!!! Never would i use this bank and would recommend all my loved ones never use this bank!!
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August 2023 by Anna McDonald
Clean, courteous place no line no waiting fast and friendly service. Very much pleased with overall visit.
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June 2023 by Charles Coolidge
I set in line in drive through probably 45 minutes the teller was slow and didn’t even say I am sorry for the wait that is the worst service I ever had
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May 2023 by Daisy Brown
I went in the to meet the bankers and get a money order. Just moved here and everyone there as been so nice.
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March 2023 by Lynda Kirkpatrick
Going to close my account. Enough said
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November 2022 by Teresa Gillott
Very nice people works there's
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June 2022 by banker db
This bank provides the absolute worst customer service! Impossible to speak with an actual person. Their online service is so easy for scammers and fraud. Wells Fargo is enabling the perpetrators. They should be held accountable for their lack of customer support for curing fraudulent accounts!
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May 2022 by Mark Campassi
The staff at the loacl Hamilton AL has always been knowledgable, personable, and professional. Mark Campassi / Hamilton AL 4/13/2022
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November 2021 by Walker Powell
Automated claims process to endorse a check from the insurance company is horrible. Website does not work, no one knows what is going on , had to talk to 5 people before I got an answe had to drive 50 miles to a branch to get check endorsement. Will never use them again for a mortgage. Horrible automated services
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June 2021 by Beth Dunn
One lane drive thru open on Friday afternoon
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March 2021 by Stanley Webb
Well, not sure where to even start. First disappointment has been the closing of almost every branch near me. Today I needed to do some banking and as I went, was going to cash in a ton of change we had, (help the shortage) and was told as soon as I arrived, they could only take rolled coins. First of all, it's a bank, second, if you are sitting in a million dollar property conducting business, why could you not afford a change sorting/counting machine?? Just another shortcoming of customer service!!!
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December 2020 by Andre roberts
They went above and beyond to assist me ...
