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“First impressions mean a lot. I am a commercial customer who's employer is paying for our spaces. My code and spot were set up, functional and generally easy to locate. Facility is clean, staffed and owned by nice people who thanked us for the business and I feel like my equipment is in a secure place with easy access.This is day one and I'm leaving 5 stars ????”
“Ms Kay did an excellent job. She was happy to show me the unit that I'd be using and give me a tour. She patiently answered my questions and explained how everything would work, since I've never had a unit before. Great experience!”
9:30AM - 5:30PM
2386 Hwy 72 E, Huntsville
Self Storage
“Rented a Uhaul from Duane at Storage Sense today; after somehow loosing my reservation, he went above and beyond making connections easy and fast for me! Thanks Duane your Awesome…”
“Hello, I want to express my heartfelt gratitude for the exceptional service provided by Patricia Brown, the onsite Storage Sense agent located at 1542 Winchester Road NE, Huntsville.
During my past three visits to the storage facility, Trish’s dedication to customer satisfaction and professionalism earned my business over other nearby storage site locations that I visited in the area. Trish took the time to understand my storage requirements and offered personalized solutions that matched my needs. Additionally, she provided clear explanations about pricing and storage options, and made the entire process smooth and hassle-free. Her friendly demeanor and willingness to help create a welcoming atmosphere that made me feel valued as a customer.
The cleanliness, security, and accessibility further enhanced the overall experience and for me ultimately selecting the Storage Sense facility to store my personal property. I was truly impressed by Trish's proactive approach to customer service. It was evident that Trish genuinely cares about customer satisfaction. She is a shining example of excellence in customer service and facility management. Her professionalism and genuine care for customers make her an invaluable asset to the facility. I would recommend the Storage Sense facility to anyone seeking a secure and well-managed storage solution, knowing that they will receive exceptional customer service!
Thanks Trish!
R/,
Malcolm Wise”
9AM - 5:30PM
6020 US-431, Brownsboro
Self Storage
“Love how clean they are and the accessibility has been a plus. Hope and Kimberly have been great help and their customer service towards our needs have been superb! I highly recommend Safe Mini Storage.”
“Greg was very nice and helpful. The price of our 20x30 was reasonable. Not open 24 hour access which was nice because I felt like my items were safe. The gate opens until 10pm even on holidays.”
“Had a problem getting into the gate twice. I called they promptly got me in found out today it was my fault all along he was still super nice about it. Bring yer business here you'll be happy”
9:30AM - 5:30PM
7250 US-431, Owens Cross Roads
Self Storage
“I had a flooded apartment so this was an urgent move. Darren and Candy took wonderful care of me. They put me at ease, and took me out to my storage unit. I could not have had any better customer care. They are both outstanding representatives! Thank you Candy and Darren.”
“It was such an easy process to rent a unit. We arrived at the facility, and found a nice clean unit ready to go. Everything can be done online which makes things super simple.”
“Instructions were super clear and it's easy to get in and out. Good prices and well-lit! The units are well maintained, communication was excellent, and they had great offers on the short term units.”
“The rental and return process with this company was incredibly convenient. Their mobile app made everything a breeze, and the attendant at the location was friendly and super helpful. Highly recommend!”
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“So far I am very pleased with this storage unit service. The owners have always been very kind and helpful. I was unsure which company to go with and feel I made the correct decision coming here. Whenever I go take a load to my unit I'm asked do I need help. I've called on different occasions asking general questions and they have ALWAYS been very kind. The area is always clean and seems to have good security. At this point I have nothing negative to say. Thanks for always being nice!!!”