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October 2023 by Tee West
So far I am very pleased with this storage unit service. The owners have always been very kind and helpful. I was unsure which company to go with and feel I made the correct decision coming here. Whenever I go take a load to my unit I'm asked do I need help. I've called on different occasions asking general questions and they have ALWAYS been very kind. The area is always clean and seems to have good security. At this point I have nothing negative to say. Thanks for always being nice!!!
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October 2023 by Ally D.
BEWARE: YOU’LLL GET ROBBED AND OWNERS WILL NOT CARE!My mother had a storage unit here for about 6 years. From my understanding it was previously owned by someone else. When GMS took over, they nearly doubled the monthly price of her unit. Still, she paid on time every month.Last month, my mother drove 13 hours (each way) to collect her belongings and move them to her new house. She got to GMS after renting a uhaul only to find that her lock was off her door and her unit was TRASHED. Upon further inspection, she realized most of her belongings were GONE. Her filing cabinet, her dishes, her furniture, her Barbie collection that she’d had for 30+ years, and just a ton of other stuff.GMS did nothing. They did not care. They do not care. The owners are rude and sketchy and don’t care that a nearly 70 year old woman was robbed of a lifetime of possessions. All she had left to remind her of her late husband, gone.GMS owners have varying stories. They claim this happened before they took ownership. If that’s true, and they knew there were break-ins, why didn’t they contact every single customer to let them know their unit may have been compromised and to have someone check on them? How on earth can you call yourself secure when customers’ locks are laying on the ground for who knows how long? Sorry, but something doesn’t add up.These owners should be ashamed of themselves. I don’t really care if they have a contract in which the fine print reads that they’re “not responsible” for stolen items. Your job is literally to store people’s treasured items and keep them SECURE. Failing to notify customers that their units may have been ROBBED is negligent and dishonest.Do not give them your business!
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September 2023 by Allyson B.
BEWARE: YOU'LL GET ROBBED AND OWNERS WILL NOT CARE!My mother had a storage unit here for about 6 years. From my understanding it was previously owned by someone else. When GMS took over, they nearly doubled the monthly price of her unit. Still, she paid on time every month.Last month, my mother drove 13 hours (each way) to collect her belongings and move them to her new house. She got to GMS after renting a uhaul only to find that her lock was off her door and her unit was TRASHED. Upon further inspection, she realized most of her belongings were GONE. Her filing cabinet, her dishes, her furniture, her Barbie collection that she'd had for 30+ years, and just a ton of other stuff.GMS did nothing. They did not care. They do not care. The owners are rude and sketchy and don't care that a nearly 70 year old woman was robbed of a lifetime of possessions. All she had left to remind her of her late husband, gone.GMS owners have varying stories. They claim this happened before they took ownership. If that's true, and they knew there were break-ins, why didn't they contact every single customer to let them know their unit may have been compromised and to have someone check on them? How on earth can you call yourself secure when customers' locks are laying on the ground for who knows how long? Sorry, but something doesn't add up.These owners should be ashamed of themselves. I don't really care if they have a contract in which the fine print reads that they're "not responsible" for stolen items. Your job is literally to store people's treasured items and keep them SECURE. Failing to notify customers that their units may have been ROBBED is negligent and dishonest. Do not give them your business!
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April 2023 by Tracey wolfe
Good people very easy to work with I recommend GMS self storage to everyone
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May 2022 by Blake Bouillion
Great facility, easy access, easy to maneuver a large RV around, and right off the highway. Manager and owner are friendly, communicative, and make the process super easy. Highly recommended!
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February 2022 by melisa sanford
This is the best storage in all of Alabama!!
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May 2021 by Angela Croll
Very nice people. Cleanand well maintained.
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March 2021 by Clifford Christian
Owners are very nice. The facility is clean, well lit and maintained and the security gate has always functioned perfectly. Easy in and out. Good location for storing items or trailers.
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March 2021 by Regan Christian
Clean, well maintained place with friendly staff.
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July 2020 by Chris Day
Super nice owners that will work with you on anything you may need! They definitely take care of their facility. They have a nice gate that always works and a camera system that is constantly monitored. I've always felt safe storing my things here.
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May 2020 by caitlyn reynolds
My husband and I utilized GMS self storage over the last year while our house was being built. Their customer service was outstanding and their facilities are top notch. All of our items in the climate controlled and non climate control were free from all pest and in perfect condition upon moving into our new home. We would highly recommend them for anyone in need of a storage facility!
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November 2019 by Mike Coons
Great place to store personal belongings! Always very clean and well kept! Recommend to anyone!
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August 2019 by Robert R. Rose
Good place to store stuff, very friendly staff and well protected storage.
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January 2019 by allison autrey
Great experience with GMS and Rita! Well kept and secure. They went beyond the call of duty on a holiday when we needed them.
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Good place to store stuff, very friendly staff and well protected storage.
