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September 2023 by Amber Hart
As a woman, have you ever met a mechanic that's shorter than you and has a complex about it? And so they treat you like you're stupid and don't know what you're talking about? Well, if you haven't and you want that experience, go to the Walmart Tire Center in Guntersville!Last night, I found a plug that my dad did on one of my tires leaking. Now, this isn't the first plug that's ever leaked on a tire of mine, and I know plugs are a temporary fix until you can get the tire properly repaired at a shop. Unfortunately I did not notice this till 6 pm and Walmart was the only place open. So I go in to request the tire be repaired. And this little Keebler elf in mechanics clothing tells me you can't repair a leaking plug. And I need a new tire. But since it's a Subaru with AWD, I'll need FOUR new tires. I said well thats not true because I've had leaking plugs repaired before. He then argued with me that no tire place in town, not Wilks nor Oliver, will touch my tire, and I need new ones. I said well Lake City has repaired leaking plugs for me before. And he snaps "Well, why don't you just take it to Lake City then?" Because they're closed. You think Walmart is anywhere near my first choice for anything?Anyway, I went on down to Wilks and wouldn't you know, they fixed my tire! No need for new ones! I'll attach the receipt just in case Napoleon from Wish sees this review.Now I get why Dopey works for Walmart and not a legitimate shop.
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September 2023 by J F
DO NOT GET TIRES HERE. You are better off buying used tires somewhere else. They will last longer. I had a defective tire, and they told me they couldn't do anything because I didn't buy the road hazard warranty even though this is a defect in the tire. The tire valve is defective. I didn't realize it until I had to put air in it. I've been buying used tires and tires at shops, and I stupidly thought new tires from here would be the way to go because I couldn't get to economy that day. Just don't do it.I could have bought new tires from economy tires, and they would have replaced the defective one no problem.I've learned my lesson. Never again.
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July 2023 by Doug Tucker
A few weeks back. Did not want to honor prices posted for mounting tires onto wheels brought in. Then when they finally finished hours later valve stem caps were missing. And these kids attached the balance weight on the outside of the chrome wheels instead of hiding them on the inside. Jeeeez
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November 2022 by ben saint
Damaged a rim on my car and then refused to admit that it was their fault and gave every excuse not to pay for it.
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July 2022 by Harold S
Went in at 6pm, they close at 7:00 p.m. ask the associate if they can check a tire for me. The associate rudely stated they couldn't help me because it was almost closing time and that I would have to drop off the tire or come back tomorrow and was on her personal cell phone the entire conversation
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January 2022 by Michelle Allen
I suggest making an appointment for oil changes or tire service. They'll get you in right away and are very professional.
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January 2022 by Morgan Smith
Friendly workers. Good service
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September 2021 by My BattleMe
I received a great service, it was quick and professional. Personnel were very nice and helpful the only issue was that I was supposed to get a text letting me know when it was ready but never received it. The service takes around 20 to 45 min (oil change).
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August 2021 by Kim Smith
Quick and efficient
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May 2021 by Norman Sisco
Had tires put on truck and the tightened lug way to much.
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May 2021 by Dustin Rinehart
Messed up my daughter's front brakes when they repaired the tire and refused to fix it by giving every excuse possible. Tried blaming it on something else. Not to mention it took them over 3 hours to patch the tire when there was only 1 car in front of her & they didn't even put the spare back in place. Fact is, it didn't make any noise until she pulled out of there and they refuse to accept responsibility. It's rattles like crazy when the car is moving but as soon as you press the brakes the noise stops, so we know it's in the brakes. Will never take any vehicle back there again
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May 2021 by William Ferrell
Fast service very professional
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March 2021 by Mike Ingram
They got the job done quick fast and in a hurry and all 4 tires look good they put new valve steam's AM rotate a balanced everything was awesome they did a great job and very timely
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March 2021 by Joe Hester
Allison,Geremiah,linda,Tori..best bunch of guys I have ever encountered..unbelievable.
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February 2021 by Kyle Owens
I had to get a tire replaced and it only took 30 minutes to have the tire replaced and a rotate and balance. The problem is that it took 45 minutes to get the ticket wrote up and another hour to get it rung up correctly when I returned to pick up the car. No one seemed to have a clue of what they were doing.